Innovation
Innovation
The Innovation capability supports the submission, centralization, and evaluation of ideas from across the organization to drive solutions to crowd-generated challenges and opportunities. Each capability within the Planview Capability Framework has a distinct set of features and functionality, business processes, best practices, and analytics and reports that deliver value to customers in the form of specific business outcomes.
Definition and Business Value
Definition
- Supports an organizational culture of innovation by allowing for the submission of ideas from across an organization’s entire ecosystem and centralizing them for evaluation and development.
- It also supports the creation of targeted ideation campaigns to solicit creative solutions to business and product challenges or quickly test new concepts before investing.
- It helps drive solutions using crowd-generated challenges and opportunities, providing a structure for team collaboration.
Business Value
We can foster stronger collaboration and ideation, allowing the crowd to share challenges/opportunities with each other and select the best solutions to business and product challenges.
Business Value
We can generate, capture, and refine new ideas, managing the entire process of evaluation and prioritization.
Business Value
We can use quantitative reviews and qualitative evaluations to select ideas with the strongest business value and market potential.
Business Value
We can automatically identify trends from crowd-generated content using natural language processing and sentiment analysis.
Best Practices
Align innovation with strategy
Ensure your participants understand your organization’s high-level goals before the ideation stage of innovation. They are more likely to propose valuable ideas when they are confident in what strategies they are serving and how their contributions will fit in the bigger picture.
Preestablish evaluation criteria
Once the goal of the challenge is determined, create an objective and tangible set of criteria for how you will select the best ideas. Sponsors and evaluators should use these standards to sort out good ideas and solutions.
Ask the right questions
Once the organization’s goal is established, challenge owners must translate it into a challenge that will spark innovative ways to meet that goal. Make sure you are asking questions whose answers can be measured against the evaluation criteria.
Find a strong sponsor
The corporate sponsor is vital to the innovation process, as they will be advocating for their selected ideas at the highest levels of leadership. A good sponsor is invested in finding new opportunities for solutions, and evangelizes both the challenge and the ideas it presents.
Focus on engagement
Participants can easily lose interest, so keep them engaged during the process. One way is to assign a moderator who will work to keep participants engaged and drive ideas through the different stages of evaluation. Another way is to host open catalyst sessions with leaders or experts who can speak to the vision and value of the challenge and answer participant questions.
Choose what not to do
A good challenge is likely to produce far more ideas than what is actionable, so you will need to be selective about which ideas to not pursue. Ensure your organization has sufficient resources in place to act on new ideas and communicate to participants your reasons for not selecting certain ideas. Giving transparent explanations for underlying reasons or constraints helps your people feel like they are being heard and drives further engagement.
Have a communication plan
Once the ideas have been selected, explain how you will move forward with these ideas. This will increase buy-in from within the organization and help set the process up for success in the implementation phase. Town hall meetings can be a great tool in this process.
Follow up
It’s easy to feel like you’re finished once an idea has been selected, but ideas must be implemented if the process is to provide value. Ensure there is a clear path forward, that leaders have been identified, that a sponsor is still involved, and that a follow-up plan is created to ensure implementation is on track.
Planview IdeaPlace
Innovation is a crowdsourcing and idea management capability that supports the collaboration and generation of new ideas to drive innovation, transformation, and change. Organizers manage submissions and identify the best ideas using predetermined evaluation criteria in combination with active metrics from their ideation event. Ideas and key idea data have the ability to be imported into connected Planview products, and converted into projects or work items for further development. This capability creates a culture of innovation by allowing users across an organization to submit any number of new ideas during an event, and promotes collaboration by enabling users to view, compare, vote on, and comment on submitted ideas.
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