Why do I get the error message 'Error while parsing file … expecting Index' while integrating with IBM DOORS?

Answer

The error happens if the DOORS module views index file (views.ixc) is corrupt. The error prevents Hub from accessing the module.

To resolve this issue, the views.ixb file must be renamed to views.ixc. Using the following steps:

1. Stop the Rational DOORS server
2. In the directory specified in the error, search for the file views.ixc and rename the file to views.bak
3. Make a copy of the file views.ixb and rename the copy to views.ixc
4. Start the Rational DOORS server

 
Source: http://www-01.ibm.com/support/docview.wss?uid=swg21620562