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Planview Customer Success Center

Where can I find details on errors in Hub?

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Last Updated:   |  Applicable Hub Versions: All

Answer

You can find information on errors in Hub in these sections of our User Guide: 

Activity Screen

On the Activity Screen page, you can learn about:

  • Troubleshooting configuration and licensing issues
  • Understanding pending and processing activity
  • Reviewing and resolving errors
  • Tracking past activity

Specific Error Messages

On the Specific Error Messages page, you can:

  • Search for specific errors and review the steps to resolve them
  • Learn about in-application error messages

Support and Usage Reports

On the Support and Usage Reports page, you can:

  • Learn how to download Support and Usage Reports to help troubleshoot issues with customer care
  • Understand the contents of the Support and Usage Reports
  • Learn how Hub tracks usage information
  • Learn how to update your logging settings

Error Message Appendix

Our Error Message Appendix provides a complete list of error messages contained in Planview Hub. For information on how to resolve specific errors, please see the Specific Error Messages page, our FAQ, and our Connector Docs (for connector-specific errors).