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Planview Customer Success Center

License

This page is not applicable to Planview Hub Cloud.

Introduction

You can access your License details by clicking the License tab on the Settings screen.

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Under License, you can access:

  • License
  • Logging

License

A license is required to run the application. Upon initial log-in, you will see that your product is currently un-licensed:

No License Set

Click Apply New License to enter your license.

The Master Password must be set and the License must be entered before the application can be used.

On the License panel, you will see the following information:

  • License Type
  • Description
  • Maximum Users
  • Created Date
  • Expiration Date
  • Issuer
  • Licensee

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You will also see a warning if your license is expired:

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Should your license expire, in addition to seeing a warning on the License screen, you'll also see that an issue is surfaced on the Activity screen.

When your license is expired, you can still navigate within the Hub UI, but your integrations will be stopped from running. Note that though they will still display the Run or Stopped state they were in at the time your license expired, no artifacts will process in an integration until a new license is applied.

Note: Please consult your license agreement or contact your account representative if you have any questions about your license settings or usage policy.