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Planview Customer Success Center

How can I resolve a 'certificate error' in my browser?

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Last Updated:   |  Applicable Hub Versions: All

Answer

If you are getting a certificate error in your browser when trying to connect to Hub, you will need to configure an updated certificate.

A default SSL certificate is provided with Hub for testing purposes, but it is insecure. Before use in a production environment, the provided SSL certificate must be replaced. Once it is replaced, the 'certificate error' message will go away. 

You can find details on this process here.