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How can I resolve a 'GC overhead limit exceeded (CCRRTT-30000E)' error?

Last Updated:    |  Applicable Hub Versions: All

Answer

This error typically occurs when there is insufficient memory allocated for Hub to use.

Windows

One possible solution you could try is to run the application Program Files\Tasktop\container\bin\tasktopw.exe and click on the Java tab. Set the initial and maximum memory pool to a higher value (e.g., 4000 MB) and then retest the issue to see if you are still getting the error message.

Increase Memory Pool Values

Linux

For Linux, the GC overhead limit can be increased in the setenv.sh file via the -Xmx settings value.

-Xmx specifies the maximum size, in bytes, of the memory allocation pool. This value must a multiple of 1024 greater than 2MB.

If the -Xmx value is not already present in the setenv.sh file, append it to the CATALINA_OPTS value

Example: 

CATALINA_OPTS='-Djdk.tls.rejectClientInitiatedRenegotiation=true -Dderby.system.home="$CATALINA_BASE/../db" -Dderby.storage.pageCacheSize=20000 -Xmx2048M'