Skip to main content
Planview Customer Success Center

How can I increase Hub's session time-out?

Last Updated:   |  Applicable Hub Versions: All

Answer

When a user doesn’t interact with the Hub interface for 30 minutes or more, their session expires and they must log in again. However, this session timeout can be lengthened in Keycloak’s settings. 

To lengthen a session time-out, the admin must log in to the User Administration Console and follow the steps below:

  1. Go to Realm Settings -> Tokens
  2. Increase SSO Session Idle. This is the amount of time before your session expires when you’re idle.
  3. Increase SSO Session Max (if desired). This is the maximum amount of time before your session expires (whether or not you’re idle).