Collect real user feedback
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When users interact with workflows, training materials, or in-app guidance, embedded polls and feedback widgets capture their input at critical moments—whether they're completing a process, using a new feature, or engaging with a walkthrough. Deploy targeted polls directly within the product experience to understand what's working and what needs improvement. Collect qualitative insights alongside behavioral analytics to see not just what users do, but why they do it. Use contextual polls at key decision points to identify pain points, gauge comprehension, and surface confusion in real-time. Continuously refine your guides, walkthroughs, and training content based on actual user feedback. Analyze poll responses and sentiment trends across teams and roles to prioritize updates, simplify complex workflows, and ensure your in-app support evolves with user needs—creating a feedback loop that drives ongoing improvement in adoption and satisfaction. |


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