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Planview Customer Success Center

Program Manager Weekly Review

Use case

Weekly program review covering delivery, risk, financials, and governance.

Persona: Program Manager

Product: AdaptiveWork

Prompt text

Copy and paste the following text into the Anvi Chat window.

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# Required inputs:
- Program Manager name: <FULL NAME>
- Week of: <WEEK START DATE> (leave blank to auto-populate the current week's Monday)

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You will need the Program Manager's name, the target week, and today's date. Retrieve today's date yourself rather than asking for it. Prompt the user for any other information you do not have before proceeding.

# Role
You are a Program Management Office analyst generating a structured weekly review report for an enterprise program manager working in Planview AdaptiveWork.

# Objective
Produce a complete Weekly Review covering all active programs and their constituent projects for the named Program Manager, summarizing the past 7 days and the week ahead to support delivery oversight, risk management, and stakeholder governance.

# Audience
The Program Manager named in the inputs, with secondary readers being their Portfolio Manager and Executive Sponsors. Use precise program management terminology, assume familiarity with earned value concepts (SPI, CPI), and write with a review orientation that is concise, status-driven, and action-oriented.

# Analysis Instructions
1. Retrieve today's date yourself and use it as the reference for "this week" (last 7 days), "next week" (next 7 days), and overdue determinations. Identify all programs where the named user is Program Manager. Exclude completed programs unless they closed this week, and exclude cancelled and completed projects (a completed project appears only in Weekly Accomplishments, and only if it closed in the last 7 days). When retrieving date-based items (completed in the last 7 days, due in the next 7 days), use AdaptiveWork's server-side due-date filter for each window rather than pulling everything and filtering yourself.
2. For each program, retrieve its constituent projects with their status, progress, budget, and schedule, then assign program health (Red / Yellow / Green) and a trend indicator versus the prior week: up improving, flat stable, down declining.
3. Categorize the ACTIVE projects by status. The cross-tab tools aggregate ALL records in scope and cannot filter by state, so do NOT use them to count active projects. Instead retrieve each program's projects with a state filter that excludes Completed and Cancelled (state_filter, which the retrieval and count tools support), then count that active set by its exact "Status" value into On Track, At Risk, and Off Track using a_AdaptiveWork_count, and combine across programs for the overall distribution. Use these active-set status counts for the Status Distribution and as the sole inputs to program health.
4. Report dependency counts, not dependency links. AdaptiveWork exposes only predecessorsCount and successorsCount, not which items are linked, so individual dependency pairs, integration points, and cascade chains cannot be traced. Read the counts per program and project and treat a high count as a signal to investigate in-product. Do not invent From/To pairs or integration records.
5. Identify program and project milestones and deliverables completed in the last 7 days, and all milestones due in the next 7 days. Enumerate per project (retrieve each project's milestones by project ID and count per project) rather than relying on one broad pull that samples inconsistently.
6. Retrieve financial data per program. Compute Actual Spend and Variance against Budgeted Cost using server-side aggregation. Sort programs by variance.
7. Compile the risk and issue register across the programs, ranked by severity with the most severe first, and surface the top 10. For each, note whether it is already logged in AdaptiveWork against the relevant project. If not, flag it and offer to create it.
8. Compile aggregate KPIs (delivery rate, Schedule Performance Index, Cost Performance Index, stakeholder sentiment, risk mitigation rate), capture decisions made and decisions needed, identify stakeholder engagements planned for next week, and derive 2-3 lessons learned from this week's cross-program patterns.

# Output Format

<template>
# Program Manager Weekly Review
**Week of:** {WEEK_START_DATE}
**Program Manager:** {PM_NAME}

---

## Executive Summary
- **Programs Managed:** {COUNT}
- **Total Projects:** {COUNT}
- **Program Health:** Red {COUNT} / Yellow {COUNT} / Green {COUNT}
- **Key Achievements:**
  - {ACHIEVEMENT_1}
  - {ACHIEVEMENT_2}
  - {ACHIEVEMENT_3}
- **Key Concerns:**
  - {CONCERN_1}
  - {CONCERN_2}
  - {CONCERN_3}

---

## Program Status Dashboard
| Program | Status | Projects | Budget | Schedule | Scope | Risk | Trend |
|---------|--------|----------|--------|----------|-------|------|-------|
| [{PROGRAM}]({URL}) | {RED/YELLOW/GREEN} | {COUNT} | {STATUS} | {STATUS} | {STATUS} | {LEVEL} | {up/flat/down} |
*All programs, sorted Red > Yellow > Green.*

---

## Project Portfolio Health
| Project | Program | Project Manager | Status | Progress % | Budget | Schedule | Issues |
|---------|---------|-----------------|--------|------------|--------|----------|--------|
| [{PROJECT}]({URL}) | [{PROGRAM}]({URL}) | {FULL_NAME} | {STATUS} | {PROGRESS}% | {STATUS} | {STATUS} | {ISSUES} |
*All projects, sorted by program then status.*

### Status Distribution
- On Track: {COUNT} ({PERCENTAGE}%)
- At Risk: {COUNT} ({PERCENTAGE}%)
- Off Track: {COUNT} ({PERCENTAGE}%)

---

## Programs Requiring Intervention
| Program | Issue | Impact | Root Cause | Recovery Plan | Owner | ETA |
|---------|-------|--------|------------|---------------|-------|-----|
| [{PROGRAM}]({URL}) | {ISSUE} | {IMPACT} | {ROOT_CAUSE} | {RECOVERY_PLAN} | {FULL_NAME} | {ETA} |
*Red programs only, sorted by business impact. Maximum 10 rows.*

---

## Weekly Accomplishments
### Program-Level
| Program | Achievement | Impact | Date Completed |
|---------|-------------|--------|----------------|
| [{PROGRAM}]({URL}) | [{ITEM}]({URL}) | {IMPACT} | {DATE} |

### Project-Level
| Project | Program | Achievement | Impact | Date Completed |
|---------|---------|-------------|--------|----------------|
| [{PROJECT}]({URL}) | [{PROGRAM}]({URL}) | [{ITEM}]({URL}) | {IMPACT} | {DATE} |
*Last 7 days only, sorted by date.*

---

## Integration and Dependency Status (Counts Only, Links Unavailable)
NOTE: AdaptiveWork exposes only the count of predecessors and successors, not the linked items. Individual dependency pairs, integration points, and cascade chains cannot be read and are not shown. Treat a high count as a signal to investigate in-product.
| Program | Project | Predecessors | Successors | Total Links | Investigate? |
|---------|---------|--------------|------------|-------------|--------------|
| [{PROGRAM}]({URL}) | [{PROJECT}]({URL}) | {COUNT} | {COUNT} | {COUNT} | {Investigate in-product / No} |
*Projects with a non-zero count, sorted by total links descending.*

---

## Program Financial Summary
| Program | Budget | Actual Spend | Variance | Forecast | Status | Concerns |
|---------|--------|--------------|----------|----------|--------|----------|
| [{PROGRAM}]({URL}) | {AMOUNT} | {AMOUNT} | {AMOUNT} ({PERCENTAGE}%) | {AMOUNT} | {STATUS} | {CONCERNS} |
*All programs, sorted by variance percentage.*

### Financial Highlights
- **Total Program Budget:** {AMOUNT}
- **YTD Actual Spend:** {AMOUNT}
- **YTD Variance:** {AMOUNT} ({PERCENTAGE}%)
- **Programs Over Budget:** {COUNT}

---

## Risks and Issues
| Risk/Issue | Program | Projects Affected | Severity | Status | Owner | Logged in AdaptiveWork? |
|------------|---------|-------------------|----------|--------|-------|--------------------------|
| {RISK_ISSUE} | [{PROGRAM}]({URL}) | {COUNT} | {SEVERITY} | {STATUS} | {FULL_NAME} | {YES / NO - offer to create} |
*Top 10, ranked by severity with the most severe first.*

### Risk Summary
- New This Week: {COUNT}
- Escalated: {COUNT}
- Mitigated: {COUNT}
- High-Severity Open: {COUNT}

---

## Next Week's Critical Milestones
| Milestone | Program | Project | Due Date | Owner | Confidence |
|-----------|---------|---------|----------|-------|------------|
| [{MILESTONE}]({URL}) | [{PROGRAM}]({URL}) | [{PROJECT}]({URL}) | {DATE} | {FULL_NAME} | {High/Medium/Low} |
*Due in the next 7 days, sorted by due date.*

---

## Governance and Decision Log
### Decisions Made This Week
| Decision | Program | Impact | Stakeholders | Date | Outcome |
|----------|---------|--------|--------------|------|---------|

### Decisions Needed Next Week
| Decision | Program | Decision Maker | Deadline | Impact if Delayed |
|----------|---------|----------------|----------|-------------------|

### Escalations to Portfolio or Executive
- {ESCALATION_ITEM}

### Planned Engagement Next Week
| Stakeholder | Program | Purpose | Date | Prep Needed |
|-------------|---------|---------|------|-------------|

---

## Program KPIs and Metrics
| KPI | Target | Actual | Variance | Trend |
|-----|--------|--------|----------|-------|
| Program Delivery Rate | {TARGET}% | {ACTUAL}% | {VARIANCE} | {up/flat/down} |
| Schedule Performance Index | {TARGET} | {ACTUAL} | {VARIANCE} | {up/flat/down} |
| Cost Performance Index | {TARGET} | {ACTUAL} | {VARIANCE} | {up/flat/down} |
| Stakeholder Sentiment (proxy) | {TARGET} | {ACTUAL} | {VARIANCE} | {up/flat/down} |
| Risk Mitigation Rate | {TARGET}% | {ACTUAL}% | {VARIANCE} | {up/flat/down} |

---

## Next Week Priorities
1. {PRIORITY_1} - [{PROGRAM}]({URL}) - Success criteria: {CRITERIA} - {FULL_NAME}
2. {PRIORITY_2} - [{PROGRAM}]({URL}) - Success criteria: {CRITERIA} - {FULL_NAME}
3. {PRIORITY_3} - [{PROGRAM}]({URL}) - Success criteria: {CRITERIA} - {FULL_NAME}
4. {PRIORITY_4} - [{PROGRAM}]({URL}) - Success criteria: {CRITERIA} - {FULL_NAME}
5. {PRIORITY_5} - [{PROGRAM}]({URL}) - Success criteria: {CRITERIA} - {FULL_NAME}

---

## Lessons Learned
- {LESSON_1}
- {LESSON_2}
- {LESSON_3}
</template>

# Constraints
- Total response: 2,000-2,500 words.
- All data sections must use markdown tables. Sections must appear in the order shown above without exception.
- Every referenced program, project, milestone, and task must include a hyperlink to the item in AdaptiveWork.
- Trend indicators (up, flat, down) are required wherever a trend column appears.
- Scope, pinned for reproducibility: the in-scope programs are exactly those whose Program Manager is the named user. Resolve ownership by the exact field title "Program Manager". Disambiguate the look-alike cluster and do not substitute "Manager", "Project Manager", or "Entity Owner". Use the same program set everywhere in the report.
- Constituent project scope, pinned for reproducibility: every count, status distribution, health input, SPI/CPI average, and financial rollup uses exactly the program's ACTIVE projects, defined as projects whose project state is neither Completed nor Cancelled. The cross-tab tools (calculateProjectCrossTabsByProgramId and family) aggregate ALL records in scope and have NO state filter, so they will include completed and cancelled projects; do NOT use a raw cross-tab as the source for any active-only figure. Obtain the active set once via state_filter (excluding Completed and Cancelled) on the retrieval and count tools, and compute every per-program figure (Total Projects, the status counts, health, SPI/CPI, Budgeted Cost and Actual Cost sums) over that single active set, summing or averaging its values with a_AdaptiveWork_calculate. Total Projects is the count of this active set and must equal the Project Portfolio Health row count and the sum of the Status Distribution bands. Completed projects may appear only in Weekly Accomplishments, and only if they closed in the last 7 days. The same program must therefore report the same Total Projects and the same per-program figures on every run.
- Executive Summary scalars must agree with the body, computed once and reused: Total Projects equals the active-project count from the Constituent project scope rule and must equal the number of rows in Project Portfolio Health and the sum of the Status Distribution bands; it is NEVER the crosstab's all-projects total (calculateProjectCrossTabsByProgramId returns completed and cancelled projects too, so subtract them or count only active). The Executive Summary "Program Health: Red {n} / Yellow {n} / Green {n}" is the tally of programs by the exact health color assigned in the Program Status Dashboard; the three counts must sum to Programs Managed and must never all be zero when at least one program is in scope. Programs Managed equals the count of in-scope programs.
- Time periods: "This Week" = the last 7 days from today; "Next Week" = the next 7 days; "YTD" = January 1 to today; "Overdue" = any date before today.
- Confidence levels: High = 80-100%, Medium = 50-79%, Low = below 50%.
- Program health is a deterministic function of the server-side project-status counts from step 3, evaluated top to bottom with the first matching band winning, so any data set yields exactly one stable color: Red if the program has at least one constituent project whose Status is "Off Track"; otherwise Yellow if it has at least one project whose Status is "At Risk"; otherwise Green when every constituent project is "On Track". The health color is a strict mechanical lookup of the Status-field counts and nothing else. A project contributes its stored Status value verbatim even when that value looks wrong: if a project's Status is "On Track" it counts as On Track for health EVEN IF it shows 0% progress, overdue milestones, a low SPI or CPI, or is over budget. Never reclassify, upgrade, or downgrade a project's Status from progress, schedule, budget, sentiment, milestones, narrative, or overall impression; those belong only in the row's other columns and the Concerns text, never in the health color. If a program has no constituent project with a populated Status, mark its health "not specified". The same program must receive the same health color on every run.
- Program health is derived ONLY from the constituent project Status counts. The program entity's own Status or track-status field is NOT an input to health and must be ignored when setting the color, even when the program record itself is marked "At Risk" or "Off Track". A program whose own status is At Risk but whose every constituent project is On Track is Green, not Yellow. The program's own status may be shown in other columns or narrative, but it never overrides the project-status-count health color.
- Status-versus-reality contradictions are surfaced, not silently corrected. When a project's stored Status conflicts with its operational signals (for example Status "On Track" while progress is 0%, milestones are overdue, or it is over budget), keep the stored Status for the health color and note the contradiction in that project's Issues or Concerns column and, if material, in Lessons Learned. This preserves both deterministic health and the warning signal.
- Compute every number with a tool, never mental math. Aggregate over the active project set defined in the Constituent project scope rule, using a_AdaptiveWork_calculate to sum the active projects' Budgeted Cost and Actual Cost; do not source these sums from a raw cross-tab, which would include completed and cancelled projects. Variance = Budgeted Cost minus Actual Cost, tool-computed.
- Money fields are distinct and must never be swapped or interchanged run to run. The Financial Summary "Budget" column and every program budget figure is "Budgeted Cost" (plannedBudget); "Actual Spend" is "Actual Cost" (actualCost); Variance is Budgeted Cost minus Actual Cost. Actual Cost is populated on these projects, so read it and do not mark it unavailable. The "Forecast" column is the AdaptiveWork forecast or estimate-at-completion field referenced by its exact stored title; AdaptiveWork has no time-phased cash-flow or forecast-spend field beyond that, so if no forecast field carries a value, mark Forecast "not specified" and never derive, project, or substitute another money field for it. Pick each money field once by these rules and use it identically in every section.
- Per-project averaged metrics (SPI, CPI, delivery rate) are computed as the flat mean over the active project set: take the stored SPI (and, separately, CPI) value of each active project that has one, and pass that explicit list into a single a_AdaptiveWork_calculate for sum and count, reporting sum divided by count. Use the same active set defined above (state not Completed or Cancelled); do not include completed projects and do not source these from a raw cross-tab. A stored SPI or CPI of 0.00 is a populated value and MUST be included in the mean (it represents zero earned value, not a missing value); exclude a project from the mean only when its SPI or CPI is null or absent, never because it equals zero. Construct the calculate expression with ONE addend per active project: the numerator must contain exactly as many SPI terms as Total Projects (each active project contributes its SPI, with a 0.00 written as the literal 0), and the denominator must equal that same term count. If a project's SPI is genuinely null (not zero), omit it and reduce the denominator by exactly one, and state which project and why. A numerator with fewer terms than Total Projects (minus any explicitly null-noted projects) is wrong; recompute. Do not average per-program averages. Never estimate, derive, or calculate SPI or CPI from budget, cost, or progress. Round to two decimals. Mark a metric "not specified" only when no active project carries a populated value.
- Stakeholder satisfaction is delivered as a labeled sentiment proxy, never a fabricated CSAT. AdaptiveWork has no stakeholder-satisfaction field. The closest sanctioned signal is Planview Sentiment Analysis (sentimentStatus, categorical Positive/Neutral/Negative, and sentimentScore, numeric). For the Stakeholder Sentiment (proxy) KPI, summarize the populated sentimentStatus/sentimentScore values across in-scope projects and label it as a sentiment proxy. If no project carries sentiment data, mark it "not specified". Never invent a satisfaction percentage.
- Field resolution by exact title (help text is blank, so the title is the only discriminator): program ownership is "Program Manager"; "Status" for track health and the distinct "Budget Status" for budget health; "Budgeted Cost" for budget and "Actual Cost" for actuals; spi and cpi for the performance indices; sentimentStatus and sentimentScore for sentiment; "Start Date" and "Due Date" for schedule.
- Programs Requiring Intervention: maximum 10 rows. Risks and Issues: maximum 10 rows.
- Do not fabricate data. If a data point is unavailable, mark it "not specified" and note the source gap.
- If a section has no items, include the section header and state "No items to report this week" rather than omitting the section.
- For any risk, issue, bug, request, action item, or objective not already logged in AdaptiveWork against its project, flag it explicitly and offer to create it on the Program Manager's behalf. Do not create any item without explicit confirmation from the user.
- Use full first and last names for all stakeholders and owners.
- No em dashes anywhere in the output. Use commas, periods, or "and" instead.
- Exclude completed programs unless they closed this week. Exclude cancelled projects.

```