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Planview Customer Success Center

Checklist for Planning Commitments

📋 COMMITMENT CHECKLIST

Productive Planning Conversations to Build Realistic Flow-Based Plans

 

⚠ HOW TO USE THIS GUIDE

Before submitting your plan, work through this checklist:

  • ✅ Use the worksheet at the end to capture your data.

  • ✅ Use Copilot prompts throughout to pull real system data.

  • ✅ Perform this at both levels:

    • Per Team (Story level): individual team capacity & execution

    • Per Product/Value Stream (Epic level): full delivery flow across teams

 

✅ WHY THIS HELPS

Using this checklist allows you to:

  • ✅ Build realistic, system-capacity-based plans

  • ✅ Make business tradeoffs visible early

  • ✅ Prevent overload and unplanned work from derailing delivery

  • ✅ Improve predictability quarter over quarter

  • ✅ Deliver business outcomes more reliably

  • ✅ Continuously improve flow using real system data

  • ✅ Increase leadership and stakeholder trust

 

 

1. CONFIRM TEAM CAPACITY — Per Team (Story Level)

Ask each team:

  • What was this team’s 85th percentile Flow Velocity (Stories) over the last 3 quarters?

  • Are we excluding:

    • Canceled work?

    • Zero Flow Time work?

  • Have we adjusted for:

    • WIP carryover?

    • Historical unplanned work (% buffer)?

    • PTO, holidays, headcount changes?

    • Code Freeze

    • Use the Time Picker to look over the past years data where available to see the peaks and valleys in delivery to adjust capacity where needed. 


Example Capacity Calculation (Per Team):

Item Count
Delivered Features 10
Canceled -2
Zero Flow Time -2
WIP carryover -2
Unplanned buffer (20%) -2
✅ Adjusted Capacity 2 Features

Copilot Prompt:

"Provide 85th percentile Flow Velocity for this team (Story level), excluding canceled and zero Flow Time work. Apply unplanned work buffer and WIP carryover."


2. REVIEW CURRENT WIP — Per Team (Story Level)

Ask each team:

  • What Stories are currently in progress?

  • Which Stories are aging beyond target Flow Time?

  • Which Stories are currently blocked or waiting?

  • Which work delivers business outcomes?

  • What can be canceled or deprioritized?

  • Can we fully commit to finishing this WIP before starting new work?


Why blocked work matters:

  • Blocked work burns system capacity.

  • Aging + Blocked WIP = leading indicator of system failure.

  • You must resolve or prioritize blocked work before pulling more.


Example:
Team Capacity = 10
Current WIP = 15
Blocked Items = 5
✅ Prioritize, resolve blockers, do not pull new work until WIP stabilizes.


Copilot Prompt:

"List all Stories currently in progress for this team, showing Flow Item Age, current state (Blocked, Waiting, In Progress), and flag aging > 45 days or blocked items."


3. BALANCE FLOW DISTRIBUTION


✅ 3A — Work Type Balance — Per Team (Story Level)

  • What was last quarter’s Flow Distribution for this team?

  • Are we preserving system health across Features, Defects, Debt, and Risk?

Work Type Target
Features 60%
Defects 20%
Debt 10%
Risk 10%

Copilot Prompt:

"Show Flow Distribution for this team across Features, Defects, Debt, and Risk."


✅ 3B — OKR Allocation Balance — Per Product/Value Stream (Epic Level)

  • Which OKRs are funded?

  • Are team capacities appropriately allocated across OKRs?

  • Have tradeoffs between Theme Owners been reconciled?


Example Allocation:

Team (Per Team) Capacity Theme A Theme B Theme C
Team 1 5 2 2 1

Copilot Prompt:

"Show OKR allocation across teams for this quarter (Epic level)."


✅ 3C — Unplanned Work Buffer — Per Team (Story Level)

  • What % of each team’s work was unplanned last quarter?

  • Apply updated buffer for this quarter.


Example:
Team had 20% unplanned work → buffer 20% this quarter.


Copilot Prompt:

"Calculate unplanned work % for this team over the last 3 quarters."


4. BOTTLENECKS & TIMELINE EVENTS — Per Team + Product Level

Ask your teams:

  • What Timeline Events were logged?

  • Which system bottlenecks repeatedly slowed flow?

  • Have adjustments been made and documented as Timeline Events?


Event Adjustment
Security delays Schedule security earlier
Vendor API delays Add delivery buffer
Staff turnover Adjust available capacity

Copilot Prompt:

"Summarize Timeline Events for each team and for the full product grouped by root cause."


5. DEPENDENCY READINESS — Per Product/Value Stream (Epic Level)

  • What dependencies exist?

  • Are delivery commitments secured?

  • Are buffers applied for dependency risk?


Copilot Prompt:

"List open dependencies tied to committed Epics for this quarter."


6. BUSINESS OUTCOMES ALIGNMENT — Per Product/Value Stream (Epic Level)

  • Every Epic has a defined, measurable business outcome.

  • Measurable success metrics are assigned.


Example Table:

Epic Outcome Metric
Onboarding Conversion % Conversion
Debt Reduction Stability Incidents/month
Compliance Regulatory Audit pass rate

Copilot Prompt:

"List all Epics planned for this quarter with linked business outcomes and metrics. Flag any missing outcomes."


7. EXPERIMENTS & SYSTEM IMPROVEMENT — Product + Portfolio Level

Run system experiments each quarter. Make measurable and transparent using Timeline Events. 

Hypothesis Metric Goal
Lower WIP from 10 → 8 Flow Time ↓ 15%
Allocate 15% to Debt Incidents ↓ 30%
Swarm dependencies early Timeline Events ↓ blockers 50%

Copilot Prompt:

"List current Flow Experiments, baselines, targets, and active results."


8. EPIC FLOW CONTROL — Per Product/Value Stream (Epic Level)

Ask:

  • How many Epics are active across product?

  • Are Epics aging beyond target Flow Time?

  • Are Epic WIP limits being enforced?


Team Team Capacity Max Active Epics
Team A 5 Features Max 2 Epics
Team B 5 Features Max 1 Epic

Copilot Prompt:

"List active Epics with Flow Item Age, % complete, and flag Epics aging past delivery window."


9. FINAL COMMITMENT READINESS — Full System Check

Check Per Team (Story Level) Per Product/Value Stream (Epic Level)
Capacity calculated
WIP triaged (Aging + Blocked)
Flow Distribution balanced
OKR allocation resolved
Unplanned buffer applied
Bottlenecks addressed
Dependencies secured
Business outcomes mapped
Timeline Events applied
Experiments running
Epic WIP limits enforced
WIP discipline agreed

📄 COMMITMENT WORKSHEET (Complete Before Planning)

Section Per Team (Story Level) Per Product/Value Stream (Epic Level)
85th Percentile Velocity ____ ____
Canceled Work ____ ____
Zero Flow Time ____ ____
WIP Carryover ____ ____
Unplanned Work Buffer ____ ____
PTO/Absences ____ ____
Final Capacity ____ ____
Flow Distribution ____ ____
OKR Allocation ____ ____
Prioritized WIP ____ ____
Proposed Features/Epics ____ ____
Bottlenecks ____ ____
Dependencies ____ ____
Business Outcomes ____ ____
Timeline Events Applied ____ ____
Experiments Active ____ ____
Epic WIP Limits ____ ____

✅ Once this worksheet is complete → submit your plan.


🔧 KEY RULE TO REMEMBER:

✅ "You do not estimate effort.
✅ You surface system reality.
✅ You prioritize based on capacity, not desire."