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Planview Customer Success Center

Stage 4. Create the scorecards

You set up the scorecards by adding the rules and specifying the weight for each rule.

Business Value for Systems

Weight

Rule

5

System supports Capabilities with High or Highest Strategic Importance (Business Value)

4

Active System supports Products with High or Highest Share of Net Sales (Business Value)

3

Active System supports Products with High or Highest Customer Satisfaction (Business Value)

2

System supports Capabilities w Medium to Highest Maturity (Business Value)

1

System supports Products in Markets with High or Highest Net Sales (Business Value)

1

Active System does not support Products with Low or Lowest Customer Satisfaction (Business Value)

1

System does not support Capabilities w Low or Lowest Maturity (Business Value)

1

System does not support Capabilities with Low or Lowest Strategic Importance (Business Value)

Technical Health for Systems

Weight

Rule

5

Active System meets Availability Objectives (Technical Health)

3

Active System meets Recovery Time Objectives (Technical Health)

2

Active System uses Approved Technologies (Technical Health)

2

Active System uses Active Technologies (Technical Health)

2

Active System does not use Inactive Technologies (Technical Health)

1

Active System does not use Unapproved Technologies (Technical Health)

1

Active Systems is not connected to Inactive endpoints (Technical Health)

1

Active System is not connected to Inactive Systems (Technical Health)

1

Active System has Inactive Sub-systems (Technical Health)

Investment Level for Systems

Weight

Rule

5

Active System has Highest Investment Level (Financial)

4

Active System has High Investment Level (Financial)

3

Active System has Medium Investment Level (Financial)

2

Active System has Low Investment Level (Financial)

1

Active System has Lowest Investment Level (Financial)