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Demands represent programs, projects and initiatives of the enterprise, which can be organized into a hierarchy.

You can use demands as a demand management solution to track projects, programs, and initiatives and associate them to other entities (systems, connections, technologies, etc.) to assess their impact on the enterprise. The default impact types are add, modify, test or remove, but you can customize them.

Demands are not intended for use as a day-to-day task management tool.

You can also do the following:

  • track future demand and capture potential impact to make more informed investment decisions
  • align current and future demand to approved strategies to ensure you are focused on the right initiatives
  • view your complete demand portfolio in real-time
  • use the entry of demands in as your project charter

Demand fields 

Field name


Reference ID

The identifier, typically from an external system for integration, import/export, or reference purposes.


Name of the entity record. Names should be descriptive and intuitive.


Description of the entity.

Demand Domain

Category for classifying the entity record. Domain is a way to classify or bucket your Demand initiatives.

Tip: * You can use domains to classify demand records any way that you want. Examples could be "Keep the Lights On" vs. "Investment Projects" or "Web Projects" vs. "Infrastructure"


Type of demand, for example: program, project, or initiative.


The relative criticality of the demand record to the enterprise.

Budget Status

State of the project with respect to the budget allocated for it (on, over or under).

Investment Scale

Classification of the scale of investment for the demand.

Investment Range

Classification of the financial requirements of the demand

Funding Type

Indicates the type of funding that the demand requires, such as capital and/or expense.

Lifecycle State

The state of the entity with respect to enterprise management and planning.

Enterprise Approved

State of the entity with respect to the enterprise approval process.

Start Date
End Date

The actual or estimated start date and end date for the demand.

Schedule Status

The status of the demand with respect to the schedule for the demand

Risk Level

Classification of the demand risk to the enterprise.

Business Value

Classification of the demand in the context of business value to the enterprise.

Content Status

State of the entity record. Content status is used to control contributions throughout the lifecycle of an entity. The statuses are as follows, in order:

  • Identified – entity record has been added, perhaps with very minimal information.
  • Planned – entity record has been prioritized for inventory, with a completion date.
  • In Process – entity record is being inventoried, with a completion date.
  • Completed – inventory is complete, but is yet to be reviewed.
  • Approved – inventory has been reviewed and verified.


Additional information about the entity.

Lifecycle Roadmap

Chart that displays the lifecycle states for the entity graphically in a time frame according to their date ranges (if set).


URLs to online resources that provide additional information about the entity.


A custom flag that you can add to entity records to group them into a collection or report.