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Planview Customer Success Center

Reduce admin/support needs

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Cut down on repetitive support tickets by embedding tooltips, pop-ups, or contextual help directly in the product. Instead of chasing down documentation, users can access relevant information right where they need it.

When deeper reference materials are required, the ability to embed hyperlinks within tooltips and guides that can connect users to larger process documents in PDF or other formats, reduces the burden on your support teams.