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WRK21 - Change Request History Analysis

Overview

Change Request Register analysis for a portfolio of projects.
Used to analyze the volume and type of change requests and rate at which they are being raised and closed.
Chart is drillable to slice/dice the list of change requests by a change request attribute or a project name.
Table shows key change request fields, attributes, ownership, and date information.

           

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WRK21 example

           

           

Business Outcomes

  • Determine which projects in the portfolio have raised change requests and Analyze these by type and priority
  • Implement a consistent process for change control management
  • View into quality of requirements and estimating processes
  • Capture Change Request metrics to improve gating of projects
  • Governance Board/Steering Committee view into decisions needed

           

           

Supporting Capabilities

  • Change, Risk, and Issue Management

           

           

User Parameter Configuration (for Administrators)

Parameters Description Configuration Options Default/Example Settings
Slice By: Change request attribute that will be used to categorize change requests and will be visualized as the stacked bar groups. Any Change/CRI single select attribute, plus project name and activity name. slicer1=cri1_cri
Visualize By: Defines the date field associated with the Issue that will be used to plot on the X-Axis. Any Change/CRI date field, including Initiated (created) date and Close date. visualize_by=initiated_on_cri
Breakdown Chart By: Week, Month, or Quarter time slices in chart or table Controls the table
Options; week, month, quarter 
breakdown_by=month
Start/Finish Date range to be considered Number of breakdown periods backwards that the report looks.
Note: A value of 12 will include 12 whole time slices, plus the current time slice. 
default_horizon=12

           

           

Hidden Parameter Configuration (for Administrators)

Parameters Description Configuration Options Default/Example Settings
Table Columns Total of eight columns available, after the CRI Title.
 
  cri_code
cri_desc1
cri2_cri
cri1_cri
cri3_cri
resp_resource_name_cri
​cri_targetdate
CRI Type Parameter which makes report Change specific Since a single RDL (CRI02) is used for all CRI matrix reports, this parameter determines what will be displayed in the report; changes, risks, or issues. cri_type=C
Filter on CRI Attribute

☑ Added in RPM Analytics v2.3.1
This configuration entry identifies the attribute that is to be used in the filter. The configuration entry value is:
  • cri_filter_attrib=attribute ID

 
cri_filter_attrib=

The default/unconfigured value is “none” (no filtering)
CRI Filter Attribute Value

☑ Added in RPM Analytics v2.3.1
This configuration entry identifies the structure_code/sequenceID or user_name of the value to be filtered on (included). The configuration entry value is:
  • cri_filter_value=attribute value ID
To indicate multiple values, make multiple entries.
cri_filter_value=

The default/unconfigured value is “none” (no filtering)
Report Title Configurable report title that appears at the top of the report. If a longer report title is required, create additional report_title=xxx entries These will be concatenated together based on the order in which they are listed in the configuration structure. report_title=Change Request History Analysis 

           

           

Additional Information

The stacked bar chart segments are drillable. Clicking the number in a cell will filter the lower table to show the change requests counted in the stacked bar segment. Columns displayed in the table are configurable. For more information, see the detailed configuration instructions.

           

           

Technical/Database Information

Report (RDL) Location .../Reports/FastTrack/Mixed_Use/CRI02-WorkCRIHistory/CRI02.rdl
Database This report uses the transactional database and updates will be real-time.