Cultural Adoption Fundamentals

Summary

Cultural adoption is an often overlooked, but crucial part of any software implementation, and particularly enterprise software. People tend to resist change anyway, but when you're impacting how they do things on a day to day basis, their first instinct will often be to "ignore it until it goes away." In order to have a successful implementation, you need to clearly communicate the benefits to the organization, take the right implementation approach that fits the company, and actively engage people in the solution. You also need to demonstrate that the solution is working, and making a difference. The trick then becomes: How do you do all this?

This best practice offers ten fundamental tips for cultural adoption, based on years of research in organizational development and software implementation.