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Planview Customer Success Center

Planview Admin Release Notes - 10/11/24

We have deployed the following enhancements to Planview Admin during the week of October 11, 2024. This post is designed to help you understand how new and enhanced features can improve your PV Admin experience, and to guide you in making decisions about how to configure those features (if applicable). Release notes for Planview Admin are published weekly on Fridays. The next set of release notes will be published on October 18, 2024. 
 
In addition to the fixes and enhancements below, this release contains various background improvements that lay the groundwork for future enhancements. They should not have an impact on your current PV Admin experience. 

To learn more about the features described in the release notes, please visit our Planview Admin page in the Customer Success Center.

New Enhancements 

Overview page layout update
We updated the layout of the Overview page give users better access to the products, services, and sandboxes available to them in Planview Admin. Products and sandboxes are now grouped into separate sections for easier navigation. Additionally, services such as the Planview Customer Success Center have been given a dedicated section to increase their visibility.

Notable Fixes

Instability when opening Planview Admin
Some users were experiencing instability when opening Planview Admin. We fixed the issue that was causing the instability.

Improved SSO error handling
We added new SSO error messages to improve troubleshooting during SSO setup.

Duplicate users created when syncing multiple products
When multiple products were synced in Planview Admin simultaneously, duplicate users were being created during the sync. We resolved this issue and it longer occurs.

Reminder

Planview Admin SSO certificate refresh

On Wednesday October 23, 2024, at 10pm CDT (UTC-5) Planview Operations team will perform a certificate rotation on the Planview Admin Service Provider (SP) certificate.  During this 30-minute maintenance window, users might encounter a brief disruption in service. 

The change will not affect most organizations' ability to sign into Planview Admin. However, if your organization uses the Planview Admin SP certificate to validate sign-in requests, your organizations must also update its IdP configuration with the new SP certificate. If they don't, that risks disrupting authentication into Planview Admin through SSO.

What do you need to do?

You need to notify your corporate IT department of this upcoming certificate rotation. Your IT department must assess if your IdP configuration requires the Planview Admin SP certificate. If your IdP does not require it, then you do not need to do anything else.

If your IdP configuration does require the Planview Admin SP certificate, your IT department has two options:

  • Update the security certificate in your IdP on Wednesday October 23, 2024, at 10pm CDT (UTC-5).
  • Change your IdP settings so that it does not require the certificate.

           

WARNING

If your IdP configuration requires the Planview Admin SP certificate and you do not update your configuration on October 23, 2024, at 10pm CDT (UTC-5), users will not be able to authenticate into Planview Admin via SSO until the certificate is updated or your configuration no longer requires the certificate.

The security certificate can also be updated ahead of time if you can set the change to go live on or after our security certificate changes. Your update cannot occur before our update is complete.

           

Where can you find the new security certificate?

If your IT department decides that your IdP requires the Planview Admin SP certificate, then you can send them the following URLs where they can copy the updated certificate. Send them only the URL that is appropriate for your region:

Alternatively, you can use this link to download the new certificate file and send the file to your IT department.