Jama Customer Portal
Planview Tasktop Integration Hub (TIH) for Jama
Thank you for choosing TIH for Jama as your integration solution for connecting Jama to third party systems. TIH for Jama is powered by Planview Hub, the backbone for the largest and most impactful Agile and DevOps transformations at organizations across the globe.
Jama IntegrationsWelcome LetterHere is a copy of the Welcome Letter provided at the time of your purchase. It contains a summary of the TIH for Jama and Planview resources (also below) available to you and your organization.
Cloud HostedRequest your Cloud instance of Hub Cloud for Jama Request Form. You will then receive an email to set your credentials and access your Cloud instance.
Download On-Premise1. Refer to your Jama purchase confirmation email for a Jama Sharepoint link where you can download the Tasktop Hub product download. If you do not have this email – please reach out to your Jama Customer Success Manager and they can contact the Jama licensing team to send you this information. 2. Provided in the Jama Sharepoint Folder Link - You will be able to access a .zip file where you can download the latest version of Tasktop Hub. 3. Review the System Requirements for installing Hub.
License KeyLicense Key: Contact your Jama Customer Success Manager to request your license key. Instructions to apply your license key.
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Jama SupportDownload and License InquiriesContact your Jama Customer Success Manager or Jama Support.
Planview Technical SupportEmail support@tasktop.com for Hub-related technical product issues.
Product DocumentationAccess Planview Hub gated connector documentation for details on supported artifacts, fields, and features per connector. Key LinksCommon Connectors |
Deployment ServicesPlanview offers deployment packages that includes dedicated assistance from a Planview consultant in setting up your integration and enablement to ensure your team can adapt to any changes in your integration needs. Contact partners@planview.com for more info. A Planview-delivered Quick Start Enablement deployment package is included at no cost for each Planview Tasktop Hub cloud-hosted customer. Planview-delivered deployment and migration options |
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Getting StartedTrainingAs a valued TIH for Jama customer, you and others within your organization have access to Planview Hub training at no cost. University of Planview trainings will walk through installing and configuring Planview Hub, the technology that powers TIH for Jama.
In order to register for the On-Demand Training Sessions, please sign up for a University of Planview Account: https://university.planview.com/learn/register. This will require a 24 hour turn-around manual validation before you can enroll in classes.
Once you have the account created, in the “Attend Public Training Classes” section, filter by the “Planview Product” button and select “Planview Hub”. Select the class and session you want to take. Under Sessions choose the date wish to attend, and click the “ENROLL INTO THIS SESSION” button. You will receive an email confirmation with the join details.
Basic and Intermediate Training: On-DemandPlease take each of the below courses in the order listed.
Advanced Training: On-Demand
Admin Training: On-Demand
Hub Gateway and Enterprise Data Stream Training: On-Demand
Full Planview Hub Certification
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Jama Integratons & Product CollateralSupported IntegrationsTIH for Jama supports all integrations. Speak to your Jama Account Manager about adding a new integration. Additional Hub Supported IntegrationsPlanview Hub, the technology that powers TIH for Jama, supports only integrations directly between Jama and 3rd party tools. Contact your Jama Account Manager or partners@planview.com to upgrade to the full Planview Hub for 3rd party to 3rd party tools. Product CollateralInfographicsWhitepapersDemo Videos
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