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Planview Customer Success Center

Cookie Notice

 

What is a Cookie?

Cookies are small text files with information about the user interactions with the website (or product), which is stored on the user’s browser. The information stored on cookies can be strictly necessary for the service but can also be used for different purposes

Types of Cookies

Cookies can either be temporarily (known as a “temporary” or “session” cookies and deleted once the user closes the browser window) or be stored for longer periods on the hard drive of the user’s computer (known as a “permanent” or “persistent cookie”).

Cookies can also be ‘first-party cookies’, if they are set by the website or product that is directly interacting with the user, or ‘third-party cookies’ if they come from an entity different than the responsible for the site or product.

Use of Cookies on Planview Products

Planview’s products only use strictly necessary cookies, which cannot be switched off. Our products use a combination of persistent and session cookies for purposes necessary to the provisioning of our services. For instance, some of these cookies enable the users to log in to our products, but others have security purposes such as warning the users about potential misusages of their accounts or enabling multi-factor authentication.

Planview products use cookies predominantly set by Planview, however, in certain cases, our products can also use ‘third-party cookies’ to support the services. More detailed information about the use of cookies in each of Planview’s products can be found in the list below.

For more information of Planview’s commitment to security and privacy compliance, please review our Planview Trust page for additional information.

Product - Use of Cookies

Product Cookie Name Owner Data Collected Purpose Retention Period
PPM Pro RVKM_SID Planview Randomly-generated Session cookie used across the application Session
PPM Pro ISESSIONID Planview Randomly-generated Session cookie connecting application servers across *.ppmpro.com, used to maintain session state when a user is routed to a different application server Session
PPM Pro JSESSIONID Planview Randomly-generated Session cookie for transactional application server Session
PPM Pro pendo_visitorId Third-party Pendo Generated Unique ID Anonymous visitor id to track in Pendo 3 month expiration
PPM Pro pendo_accountid Third-party Pendo Generated Unique ID Account id to record stats to Pendo account 3 month expiration
PPM Pro pendo_meta Third-party Pendo Generated Unique ID Helps track metadata in Pendo 3 month expiration
PPM Pro lang Planview User's login page language choice Used to remember the user's language choice and display the login page in the correct language before the user has logged in 180 days
AgilePlace .ASPXAUTH Planview System generated ID Session ID for entire application 30 days
AgilePlace ASP.NET_SessionId Planview System generated ID Session ID for interop with embedded .NET capabilities Session
AgilePlace __RequestVerificationToken_Lw__ Planview System generated ID Antiforgery token used with .NET capabilities Session
AgilePlace AWSALB Planview System generated ID Ensures client requets are sent to the same server when using the Instant Coffee feature 7 days
AgilePlace AWSALBCORS Planview System generated ID Ensures client requets are sent to the same server when using the Instant Coffee feature 7 days
IdeaPlace IdeaPlace_sso Planview Flag as SSO (e.g. 'sso') Marks the session as SSO-enabled Session
IdeaPlace csrf-cookie Planview System Generated GUID Token used to prevent CSRF attacks Session
IdeaPlace IdeaPlace_session_ Planview System Generated Token Token used to identify the current session Session
IdeaPlace JSESSIONID Third-Party System Generated ID Identifies Tomcat session Session
IdeaPlace _shibsession_ Third-Party System Generated ID Identifies the Shibboleth (SSO) session Session
IdeaPlace activityFeedAll Planview Activity Data Tracks activity on the site for the Activity Feed feature Configurable (Instance Config: ACTIVITY_FEED_THROTTLE)
IdeaPlace notificationInboxAll Planview Activity Stats Data Tracks activity stats on the site for the Activity Feed feature Configurable (Instance Config: ACTIVITY_FEED_THROTTLE)
IdeaPlace _pendo_visitorid. Third-Party Pendo Generated Unique ID Anonymous visitor id to track in Pendo 3 month expiration
IdeaPlace _pendo_meta. Third-Party Pendo Generated Unique ID Helps track metadata in Pendo 3 month expiration
IdeaPlace _pendo_accountId. Third-Party Pendo Generated Unique ID Account id to record stats to Pendo account 3 month expiration
ProjectPlace user Planview user email Cookie used by the document manager Session
ProjectPlace uid Planview the users user id Cookie used by the document manager Session
ProjectPlace htoken Planview session id Holds the session value Session
ProjectPlace stoken Planview session id Cookie used the document manager. Session
ProjectPlace xsrf Planview a unique string Holds a value used for security measures. Session
ProjectPlace timedelta Planview A numeric value Holds the offset, from CET, to present the correct time to users in the web interface Session
ProjectPlace lgns Planview A numeric value Part of the functionality to warn users on a new device logging into ProjectPlace 183 days
ProjectPlace samlid Planview A numeric value Holds, if used by the user, the SAML id that is used when logging in the user 365 days
ProjectPlace stepup Planview None Holds a shortlived cookie used when a user enters the security settings part of User Settings. A secondary login(a re-login) is demanded to access those settings. Expires on the next request
ProjectPlace keepmeloggedin Planview True/False Is set when a user selects the option to "keep me logged in" while loggin in. Session
ProjectPlace tsd Planview A device token to remember the chosen device Used for two step verification to when the user chooses to remember a device for 30 days. Usage of this is regulated in the customer contract. 30 days
ProjectPlace 'relaystate Planview String to target(ID) inside ProjectPlace Temporary cookie used during SAML login to hold the request state to the customer's IDP Session
ProjectPlace 'sfan Planview True/False Used when SAML is setup to tell the customer's IdP that the user needs to login again (set when the user actively logs out of ProjectPlace) Session
ProjectPlace 'msteams Planview True/False Used to allow xsrf control within Microsoft Teams (disabling Samesite control when inside MS Teams) - only set when the user uses the ProjectPlace Teams connector in Microsoft Teams. Session
ProjectPlace 'pubweb_auth Planview Hashed temporary string Used for login to the Public web, when there is a password requirement to use the Public web. Session
OKRs .ASPXAUTH Planview System generated ID Session ID for entire application 30 days
OKRs ASP.NET_SessionID Planview System generated ID Session ID for interop with embedded .Net capabilities Session
OKRs _RequestVerificationToken_Lw_ Planview System generated ID Antiforgery token used with .NET capabilities Session
OKRs AWSALB Planview System generated ID Ensures client requests are sent to the same server when using the Instant Coffee feature 7 days
OKRs AWSALBCORS Planview System generated ID Ensures client requests are sent to the same server when using the Intant Coffee feature 7 days
Portfolios BIGipServer (FQDN) Planview System generated ID Session assignment identifier used by load balancing infrastructure. Browser close
Portfolios bundle Planview Y or N Used to control javascript bundling when passing files down to a client browser. Browser close
Portfolios CallbackUrl Planview URL string Used for redirects when using lifecycles and workflows. Browser close
Portfolios ChartPreferences Planview Location and size values Used for chart preferences in some chartlet portlets. Browser close
Portfolios CTM-JSESSIONID Planview System generated ID CTM Application Service Session ID. Application and API Service. Session
Portfolios GW-JSESSIONID Planview System generated ID Gateway session identifier. Browser close
Portfolios jssActiveCert Planview System generated string Used in managing session idle timeouts. Browser close
Portfolios jssFileDownloadToken Planview System generated semaphore File download status flag. Browser close
Portfolios jssHxw Planview Visual dimension values Peristed dimensions for charlet visuals. Browser close
Portfolios jssLastcodes Planview Recently accessed entity IDs Used for recently accessed portfolio context management. Browser close
Portfolios jssPlanview Planview Username and current entity type being accessed. Encrypted. User name and current entity type tab in use. This cookie is hashed. Browser close
Portfolios jssPlanviewDataPicker Planview Datapicker tool parameters Datapicker parameters. Browser close
Portfolios jssPVPortalMenu Planview Legacy portal client menu state Portal menu state. Browser close
Portfolios jssSponsorshipPeriod Planview Sponsorship specific period IDs (months) Sponsorship period id context data related to dates. Browser close
Portfolios jssZoneWidth Planview Portal browser client layout dimensions Portal layout dimensions. Browser close
Portfolios LoginCert Planview Encrypted userid, datasource name, role information, useragent, timestamp, UTC offset of the client Used for page and service request authentication. Encrypted. Set per configuration in global options and cleared to when user logs out
Portfolios LogoutCert Planview The LoginCert Used to verify that logout has been successfully performed. Browser close
Portfolios Planview Planview General application cookie used to set options on resource, ticket, legacy configured screen and work related pages. General contextual information, such as current DSN in use. Browser close
Portfolios PVAddDocAsp Planview Metadata like filename, filesize , author, etc. used by Content Management Document metadata when adding files to Content Management. Browser close
Portfolios PVAddDocAspDescription Planview String description for Content Management documents Document description to set when adding files to Content Management. Browser close
Portfolios PVAddDocAspKeywords Planview String search keywords Search ketwords for files when adding files to Content Management. Browser close
Portfolios PVCheckinAsp Planview Attributes like filename, file size, comments, etc. when checking files into Content Management. Attributes like filename, file size, comments, etc. when checking files into Content Management. Browser close
Portfolios PVEProcessingRedirectURL Planview String URL Wait state management page url for long running operations. Browser close
Portfolios PVPortal Planview Legacy portal client state Portal state values. Browser close
Portfolios PVTicket Planview Client ip address, user agent, and status Authentication ticket with ip address, user agent, and status. Browser close
Portfolios RenameFastUpdate Planview Y or N Controls resource string override refresh update intervals. Browser close
Portfolios samlPV Planview Group name in Active Directory Used for SSO authentication. Browser close
Portfolios serverTime Planview Timestamp Offset in epoch milliseconds betweenm server and client. Session
Portfolios sessionExpiry Planview Timestamp Epoch milliseconds until session timeout, Session
Portfolios UAA-JSESSIONID Planview System generated ID CTM User Authentication and Authorization Service Session ID. Identifies the session for the service used to configure authentication. Browser close
Portfolios XSRF-TOKEN Planview System generated token Token to prevent CSRF (XSRF) attacks for form submissions. Session
Enterprise Architecture CTM-JSESSIONID Planview System Generated ID Session token used to tie the client to a CTM server session. Session
Enterprise Architecture GW-JSESSIONID Planview System Generated ID Session token used to tie the client to a Gateway server session. Session
Enterprise Architecture UAA-JSESSIONID Planview System Generated ID Session token used to tie the client to a UAA (Auth) server session. Session
Enterprise Architecture XSRF-TOKEN Third-Party System Generated ID Cross Site Request Forgery token. This is used to help protect against Cross Site Request Forgery exploits. Session
Enterprise Architecture serverTime Planview System Generated ID Updated on every request and stores the last reported current time of the server. Session
Enterprise Architecture sessionExpiry Planview System Generated ID Updated on every request and indicates when the server session will expire for the user. Session
Enterprise Architecture load-balancer Planview System Generated ID For multiple webservers, the Gateway server has the ability to provide sticky sessions using this load-balancer token. Session
AdaptiveWork ASP.NET_SessionIdSV Planview System generated ID Identifies an authenticated user's session Session
AdaptiveWork BCSSingleSignOn Planview System generated ID Stores user Single Sign-on unique ID information Session
AdaptiveWork BCSTimeZone Planview System generated Number Stores the user time zone code as a number Session
AdaptiveWork CZAUTHSV Planview System generated ID Unique user session server authentication ID Session
AdaptiveWork NewAlertsCount Planview System generated Number Holds Date/Time information and a count of system alerts Session
AdaptiveWork SVzx10 Planview System generated ID Session assignment identifier used by load balancing infrastructure. Browser Close
AdaptiveWork amplitude_id_08bded3ca2135caa87f2b8626bcdced3clarizen.com Third-party System generated ID Account id to record stats 35 Days
AdaptiveWork amplitude_idundefinedclarizen.com Third-party System generated ID Account id to record stats Session
AdaptiveWork dio Planview System generated ID Stores User Object Identifier 10 Days
AdaptiveWork dip Planview PARTITION ID Stores the users' Org association to the Multi-tenant Partition 10 Days
AdaptiveWork diu Planview System generated ID Stores full user Identifier 10 Days
AdaptiveWork lock Planview String with Url and unique ID Holds current url location in the application to when the session expires and re-login is required Session
AdaptiveWork userState Planview Metadata Store whether the user belong to a Customer instance or Demo instance as well as the user disable AutoComplete preference Browser Close
Tasktop Viz PLAY_SESSION Planview Unique token Login session management Session
Tasktop Viz com.auth0.auth. Planview Unique id Login session management 30mins
Tasktop Viz did_compat Third-party Unique token Login session management Session
Tasktop Viz did Third-party Unique token Login session management Session
Tasktop Viz auth0_compat Third-party Unique token Login session management Session
Tasktop Viz auth0 Third-party Unique token Login session management Session
Tasktop Viz _com.auth0.auth._compat Planview Unique id Login session management 30mins
Tasktop Hub _pendo_visitorid. Third-party Pendo Generated Unique ID Anonymous visitor ID used to track in Pendo 3 month expiration
Tasktop Hub _pendo_meta. Third-party Pendo Generated Unique ID Tracks metadata in Pendo 3 month expiration
Tasktop Hub _pendo_accountId. Third-party Pendo Generated Unique ID Account ID to record analytics in Pendo 3 month expiration
Tasktop Hub KEYCLOAK_IDENTITY_LEGACY Planview unique id Login session management session
Tasktop Hub KEYCLOAK_IDENTITY Planview unique id Login session management session
Tasktop Hub KEYCLOAK_SESSION Planview unique id Login session management 10 hours
Tasktop Hub KEYCLOAK_SESSION_LEGACY Planview unique id Login session management 10 hours
Tasktop Hub AUTH_SESSION_ID Planview unique id Login session management session
Tasktop Hub AUTH_SESSION_ID_LEGACY Planview unique id Login session management session
Tasktop Hub OAuth_Token_Request_State Planview unique id Login session management session
Tasktop Hub JSESSIONID Planview unique id Login session management session
Advisor sfc_rnd_code Planview source IP address session fixation avoidance 1 day
Advisor coded Planview hashed temporary string specialty call requests that need to survive page transitions, contents may be encrypted 2 min
Advisor wsps_selected_pagesize Planview a numeric value legacy control - page size 100 days
Advisor progressWind Planview progress token js control - progress window session
Advisor ObSSOCookie Planview empty string js control - SAML SSO blocking 0 min
Advisor filter Planview table configuration js control - subcookie - misc filters 100 days
Advisor hopscotch.tour.state Planview tour state js control - help - tour memory 1000 days
Advisor {optional} Planview table configuration js control - widget option specific - widget  state control session - 1000 days
Advisor fileDownload Planview file metadata js control - file download session
Advisor tree{n}_portfolioSelected Planview nav tree configuration js control - nav tree - selected item session
Advisor tree{n}_portfolioState Planview nav tree configuration js control - nav tree - item state session
Advisor tree{n}_projectSelected Planview nav tree configuration js control - nav tree - selected item session
Advisor tree{n}_projectState Planview nav tree configuration js control - nav tree - item state session
Advisor ASP.NET_SessionId Planview unique id general - session control session