Enterprise One Version 17 Update 10 Patch 2

Resolved Issues for Portfolio Resource Management 17 Update 10 Patch 2:

Released:  12/20/19

• 00234302 - When using the Reserve Profile page (accessed from the Assignments Graph and My Scheduled Assignments tile), we resolved a bug where extra records (sometimes with zero effort profiles and the wrong dates) were incorrectly added.  This occurred when the work and resource calendars differed from each other and also when the user did not have a US date/time format.  

Resolved Issues for Capability and Technology Management 17 Update 10 Patch 1:

Resolved Issues for Portfolio Resource Management 17 Update 10 Patch 1:

Released:  12/16/19

• 00238538 - In this release, we fixed a problem that caused profile cells prior to Time Now to be read-only and there were also problems if you edited a period that contained time now.  Monthly values for profile cells are now editable prior to Time Now through both Work > Work and Assignments and Resource Management and Assignments (RMA).
• 00239962 - Previously, when in Work and Assignments, on the Schedule and Assignments pivot, in Monthly view, you are not able to clear out an effort profile cell without the value coming back after refresh.  This release fixes the issue where the profile effort could not be deleted / removed from a cell in Work and Assignments or Resource Management and Assignments (RMA) grids with timescale set to Months.
• 00239995 - In order to correct an issue in E1 17.10.0 to not have assigned tasks with zero remaining effort show up on future timesheets for resources, we introduced a new trigger.  That trigger had unfortunate consequences of trying to update every resource record, which for our larger customers caused various deadlocks.  We have quickly identified the issue, updated the trigger, and are getting you a fix ASAP.
• 00236767 - For those using Investment and Capacity Planning and are making decisions and publishing approvals (OpCapAppr) for programs (lowest level in strategy) you can see the history on the strategy detail page if your administrator has enabled it. There was a bug where the history was not showing the change to 'Accepted' state on the Strategy Detail page after a Publish of a shared scenario. This has been corrected in the cases when demand is strategy and when demand is work. This can be seen by going to the Investment and Capacity Planning > Analyze pivot > change investment approval while using the Shared Scenario > Publish the Shared Scenario > Go to entity detail page and click History button > click on Investment Approval and verify all expected changes are shown.

Resolved Issues for Capability and Technology Management 17 Update 10 Patch 1:

Backup Procedure:

Database:  Backup the Planview Database and the \midtier\admin directory.

Web Server:  Backup the entire Planview\MidTier\WebServer directory.  

Note: The Web Server installer will merge any new web.config and Planview.Scheduler.exe.config settings with the custom settings entered by customers. The installer will save a copy of the existing web.config file as Web.config<date> in order to refer to the custom settings before the last update.

Planview Database Installation and Upgrade Instructions

There are no changes to the Planview Database for the E1 17.10.2 release.  Therefore, if you have installed E1 17.10.1 already there is no need to reapply this section.

1. Run PRM17.10.1AdminToolsSetup.exe on an Administrator’s client workstation or any server that has the Admin Tools installed. Set the destination directory to one level above the DBA folder (usually c:\planview\admin).
2. From the /admin/dba directory, edit the RunUPDATE_PRM17_to_PRM17_10_1.bat file and populate with the appropriate Planview database values.
3. Execute the RunUPDATE_PRM17_to_PRM17_10_1.bat file to update the Planview database.

Note: Oracle customers will encounter an "INSERTXMLAFTER": invalid identifier errors during the database upgrade process. This is an Oracle identified bug that has been addressed in an Oracle patch. This error will only affect Ideation Management customers. If you are not an Ideation Management customer, then this error can be ignored. If you do use Ideation Management, then the database server will need to upgrade to 11.1.0.7 or higher.

This completes the Planview database portion of this installation.

Planview Web Server Platform Installation Instructions:

Run PRM17.10.2WebServerPlatformSetup.exe on the Web Server. The target path is set automatically based on registry settings entered during the initial Planview Enterprise One – Portfolio and Resource Management release 16 installation.

This completes the web server portion of this installation.

Recovery Procedure:

Database: Restore the Planview Database and the backup copy of the \midtier\admin directory.

Web Server:  

a.    Stop all Planview Services.

b.    Stop the World Wide Web Publishing Service.

c.    From the \webserver\AdminTools directory, Edit the UnregisterAssemblies.bat by replacing %1, throughout the file, with the Planview directory path (i.e., C:\Planview\Midtier\Webserver).

d.    Run the UnregisterAssemblies.bat.

e.    Replace the backup of the entire \webserver directory.

f.     From the \webserver\AdminTools directory, edit the RegisterAssemblies.bat by replacing %1, throughout the file, with the Planview directory path (i.e., C:\Planview\Midtier\Webserver).

g.    Run the RegisterAssemblies.bat.

h.    Restart all Planview Services and the World Wide Web Publishing Service.

i.      At this point, the restore of the Web Server is complete.

 Changes to Environment:

For the components listed in the Backing Up Planview Enterprise Components section of this document, changes are logged in the following files. Note: The paths to the files are based on a default installation. If you change the location of Planview Enterprise components during an install, the paths noted in this section will not be applicable.

Web Server:  Review the 17.010.2000WebServerPlatform.log one level above the Webserver directory.

If you have any questions or require further assistance, please call Planview Customer Care at (512) 346-8460.