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Planview Customer Success Center

Enterprise One Q&As from March 2020 Release Webinar

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Question  
Can the defects fixed in each release be more descriptive as its very cryptic to read, what defect is fixed and how the recreate it. Yes!  We have been working very hard to add more detail.  We encourage you to check out our new release notes (issues fixed from a prior release may be in the old format for consistency).  We would love for you to check out our new approach to release notes and let us know what you think!
When can we expect the picture integration in configured screens? Adding images to configured screens remains in our backlog.  We have recently prioritized replacing the "Add Work" screen which unfortunately was more complex than anticipated.
Do the links work correctly when a database is copied from, say, prod to sandbox? ie. When database copied into sandbox the links one the screen in sandbox. The links should not be impacted from copy database function.  Internal link values are stored in a manner that are not environment specific so database movement will not introduce issues with these links.
Hello, is there any scope to allow Project Managers/ end users to insert links from he Content area into a Configured screen, such as a link to the Business Case for Gate submissions? You can create URL field types for users to enter links.  With the release of the internal links, you can add a link to content.   
Will the New CRI Attributes/Fields be available on FTA reports? For FastTrack reports which report on CRI's (WRK08-WRK11 and WRK21-WRK23) these new attributes and fields will be natively available in those reports by way of report by report configuration. Similar to how exsiting attributes are handled for CRI's.
How many on-premise customers have implemented PRM 18? Unfortunately, we are challenged at tracking on prem customer activity.  We can however track our hosted customers.  Majority of our customers are now hosted with on prem customers being in the minority but we want to encourage them to stay current!  At this time over 70 customers are on 18, January, or February 2020.  There is high demand and a backlog of customers in the process of moving to the current release so the number of customers on 18+ is increasing quickly.  We are tracking activity for in place upgrades from 17 to 18 and monthly updates.  Testing timeframes of upgrades have decreased across the customer base.  Additionally, we have customers signed up and taking monthly updates.  The number increases daily.
Will the Mobile Timesheet approval be available for Project Managers approval in a future roll out?  At this time it is designed for resource managers.  Specifically, the functionality is driven by a resource portfolio and users must have a resource grant (and the 'Approve Time' user feature)  that allows them to approve time.  
Dependency Management- is this successor and predecessor or the dependency menu in the Work view?  This is not the Dependency menu in the Work View.  This functionality is focused on relationships between projects & tasks within the schedule.  We will be renaming the current Dependency tab to Investment Dependencies as they are at the work, program, product, or application level.
For CRI can we display Financial calculated fields on a configure screen yet? Or as R/O in the grid would be nice also.  We use Change for PCRs approvals, so Financial data is important to include. Not for CRI's but this is a great idea for the Campaigns!  
How do we access this Spigit site? There is a link in the righ hand menu on the new product release page. Here is the direct link: https://success.planview.com/Planvie...ment_Campaigns
How do we register with Spigit to be able to participate in pairwise https://success.planview.com/Planview_Enterprise_One/Release_Information/Product_Releases/Planview_Enterprise_One_New_Release_Explorer/Planview_Enterprise_One_Enhancement_Campaigns
Do we see the delivered ideas in Spigit? Yes.  Navigate to the 'Dashbard' in Spigit and you will see the idea clusters and Insights.  You may also navigate to "View Ideas" and filter on the ideas that have been delivered.
Do we see the results of the prioritization of the top 5? We are working to find the best ways to celebrate all the wins in Spigit and will publicize that in multiple locations and will communicate that once finalized.
On the configuration screen, is there a way to keep track of who has changed which attribute when, or who last save the screen? Not at this time.  This is a great idea that should be submitted into the Spigit campaign.  Ther are already some ideas submitted around tracking history. You can enable history for alternate structures and see who changed the values.
Where can we find the "samples" of the Configured Screens that Heather demo'd (ie: give us ideas how to configure screens) Start here:  https://success.planview.com/Planvie...igured_Screens

Be sure to drill down on the left side till you get to the Configured Screen Enhancement Designer Overview.  You will see the different tabs you can toggle between on that page.

Long text description... Great!

Is there a way to get the history of a long text field (especially useful for status update). Instead of having 1 field with a long list of "timestamped" comments, can we have the last update of the field only (ie a stack of historical update and see the last/top of the stack text). This is particurlary useful for displaying/reporting the last update (text) ?

 This is already a popular idea in the Spigit campaign.  This is something we have wanted to do for some time but due to the complexity and size, we have not been able to do this yet.  There is tracking history, how to display it, and then reporting considerations.