Manage Environment Conflicts Report

Location

To locate the Environment Conflicts Report:

1. Go to Reporting > Analytics.
2. Search for Environment Conflicts.

Layout

The Environment Conflicts Report displays the following:

• Filters:
  
  • The top section of the Environment Conflicts Report allows the user to filter the data in the rest of the report by:
    • Date Range:
      • Set the Start Date (left) and End Date (right).
    • Booking Status:
      • Select whether the booking has been Approved, is Pending, or has been Rejected.
      • Avoid selecting Rejected, as rejected bookings do not cause conflicts.
    • Conflict Booking Status:
      • Select whether the conflicting booking is Approved or Pending.
    • Organization:
      • Select the bookings by Organization.
    • Environment or Environment Group
      • Select by Environment or Environment Group.
      • Environments have the prefix Env. and Environment Groups have the prefix Grp.
    • Phase:
      • Which Release Phase, if any, that the Environment or Environment Group is associated with.
    • Whether the Environment is a Shared Environment:
      • Select whether or not the Environment is shared and can have multiple bookings.
• Environment or Environment Group:
  
  • The first column displays the Environment or Environment Group that has one or more conflicts for the selected Date Range.
• TEBR or Release:
  
  • The second column displays the TEBRs or Releases involved in the conflicts.
  • TEBRs display their ID number, starting with EB, then their name.
  • Releases display their name only.
  • Each row represents a different, conflicting booking. So an Environment or Environment Group with three rows in the TEBR/Release column has three conflicting bookings.
• Timeline:
  
  • Begins with the selected Start Date and ends with the End Date.

    If a conflict begins before the Start Date but ends before the End Date, it will be displayed.

  • It contains the conflicts, represented by blue or green bars.
  • Green or yellow lines show Pending bookings.
  • Hover over a conflict bar or line to see more information about the conflict, including the TEBRs or Releases involved, and the dates of the conflict.
  • Click a block or line to make it and its conflicting booking details list under the Booking Details panel.
  • Short bookings (minutes or seconds) will appear as thin vertical lines. Hover over the short booking to see more information.
• Booking Details:
  
  • Lists the selected booking conflicts.
  • Click on a row to open the records so that you can change the dates and remove the conflict.

How to Find and Remove Conflicts

To find and remove booking conflicts:

1. Go to Reporting > Analytics.
2. Search for Environment Conflicts.
3. Filter for the Date Range at a minimum.
4. Click a conflict bar or line to list the conflict information in Booking Details.
5. Click a row in Booking Details to open the record.
6. Change the booking dates in the record to remove the conflict.