MC/CSM Shared AdaptiveWork Clone Guidelines

This Environment is a Demo Clone, managed by the Solution Consulting Technology team.​

• It is a ‘clone’ located in AdaptiveWork Sandbox area, owned/managed by the SC team.​

• There is one ‘mc’ user shared across the team. It is an administrative user so you can inspect and show administrative configurations.​

• It is a DEMO setup, it is not a vanilla OOTB install. The configurations inside have been built and deployed by Solution Consulting to facilitate how to meet customer scenarios. Implementing these features for a customer will have a cost.​​

It IS intended to use for: ​

• (Vanilla) Demonstrations​

• Exploration of what options are available.​

It is NOT:​

• A per-user Sandbox.​

• Intended for making hands-on configuration changes to break things as part of an intensive learning. ​

• A configured Demo environment. ​

• Used for Showing Integrations.​

• Changes you make will impact the others.

Your demo clone automatically gets all product upgrades as they become released.​

For new Demo Features:​

• SC Tech Publishes a Monthly (end of Month) update for new demo features available replace your clone:​

  • These are noted on #sc_adaptivework Slack channel with a link to the corresponding CSC page.

  • A new CSC page is created for each Month’s release

  • 

If there are errors in the environment, submit a SC Tech Refresh request. We will delete and replace the Clone with a new copy of it based on the latest DemoGold.

There is a formal refresh request process (SC Request Form) if you want us to delete and recreate the clone for the team.​​

• Request Refresh Form Link:​

  • https://success.planview.com/Planview_Internal/Solution_Consulting/SC_Tech_Requests_and_Enhancements_Form 

  • Choose the ‘Request AdaptiveWork Primary Demo Clone’ option.​

There are a few steps that need to be done after we Refresh the system - Post Refresh Steps:​

• https://success.planview.com/Planview_Internal/Solution_Consulting/%E2%9C%8B_How_to...%3F_(AdaptiveWork_Demo_Gold) 

URL: https://app.clarizentb.com ​