Video: Work with cards
A card is work that needs to get done. Cards can be created as the lowest level of work on an activity in the Plan tool, or be added to a Kanban board in the Boards tool. Each card contains information about the task to perform, who is assigned to it, a due date (if applicable), and the task's current status.
See a list of all cards you are assigned to on My overview. Here, you can plan when the work gets done and also add personal tasks you need to complete.
The status of a card is represented by one of several status columns where the card currently resides. Each card is moved from left to right as work progresses. When the work is done, the card is placed in the last column to the right (typically, the Done column). Drag and drop the card to the next column to change its status. Status can also be changed in the detail pane for one or multiple selected cards.
When the card has been placed in the last column it is considered as Done and will be removed from My work on My overview, and Scheduled work on the workspace overview.
Click a card to open the detail pane where you can see and change all information related to the card.
Click Edit description to change the description. You can also use markdown to format your description to make it easier to read.
You can also select multiple cards in several ways; holding the Shift key on the keyboard and with the use of the pointer select multiple cards or drag the pointer over cards to select them or press Ctrl key (Mac users, press the Command key) and in the detail pane change information for all selected cards at once.
If you want feedback from a specific person, you can ask them to give their comments directly in ProjectPlace. Type @ and the first letters of the person's name you want to notify. Select the desired person's name from the list that appears. If you type, for example, "@jo" all persons with first or last name that begins with "Jo" will appear in the list. This process is called "at-ref" or "@-ref" and the person you @-ref will be notified both in ProjectPlace and through email.
If your organization uses ProjectPlace where a workspace Plan is connected to a Planview Portfolios project, the following ProjectPlace card attributes will transfer as action items in the connected project:
To learn more, visit Create/Synchronized Cards from Workspaces to Projects.
You may assign a card to multiple workspace members to get the work done. Users may be assigned to the card in one of two levels: primary assignee and assignees.
To add a primary assignee or additional assignees:
To promote an assignee to a primary assignee:
There are two ways of estimating the work effort on a card.
An aggregated estimate from individual cards will be displayed in the detail pane in the Plan tool for the activity the card is connected to.
Time can be reported on activity or card level.
When you want to break up the work into smaller segments or create a list of reminders of those tasks, create a checklist.
To create a checklist:
Sometimes, users discover that a checklist or a checklist item on a card, should be converted to independent cards. Moving a checklist or a checklist item to cards provides the full functionality of a card with all of the card's attributes making it easier to get the work done. Checklist Items do not allow you to specify the details of how the work is done in the way that a card can.
To convert a checklist into cards:
When the entire checklist is converted, all of the checklist items included in the checklist will disappear from the current card. Each checklist item because an individual card and all of the cards created from the checklist share the following card attributes from the original card:
To convert a checklist item into a card:
Use tags to organize and categorize cards, so you can easily find work items with the same type or subject matter.
To add tags to a card:
Cards can be linked to each other using dependencies. A card can either be made to be dependent on another card, or have its own dependents.
Users can also add a duplicated card as a dependency in two ways: either as a card that is "waiting for" another card to be completed or as a card that other cards are dependent on. This dependency tracking helps in better project management and ensures that all related tasks are properly coordinated and tracked.
All metadata is displayed directly on the card face, providing immediate visibility.
Users can follow a dependency card by clicking on the More icon on the card's Detail pane.
Add dependencies by using the search dialog in the detail pane (below). You can search for the card names or ID numbers of the cards you wish to create dependencies between. You can link between cards from different boards and also across different workspaces.
To remove a dependency, click the dependency's icon.
Once all dependencies have been completed, the person assigned to the dependent card will be notified that it’s time to get to work.
You can create card dependencies between cards, even if the boards have access rights restrictions. If a board has any restrictions, the title of the card will appear with a message indicating that its information is hidden due to access rights, and users will not be able to navigate to the card.
If a user without access to a card in Dependencies clicks the Request Access button, a dialog box will appear, prompting them to confirm their desire to request access to the card. An email will be sent to the workspace owner or administrators to give access to workspace and board. Once the user has been given permission the card information will become visible to the user.
Create a duplicate card on the same board. When a card is duplicated, all settings such as assignee and labels will remain the same, but reported time and comments are not included on the duplicated card.
Users can duplicate a card and move it to a different project, board, activity, or column. Additionally, users have the option to follow the duplicated card, ensuring they stay updated on any changes or progress. Furthermore, users can add the duplicated card as a dependency in two ways: either as a card that is "waiting for" another card to be completed or as a card that other cards are dependent on. This dependency tracking helps in better project management and ensures that all related tasks are properly coordinated and tracked. (For more information, see above section on card Dependencies.)
To duplicate a card:
4. If you wish to also follow this card, click the check box on the following screen.
5. If you wish to add as a dependency, click the check box and select either option.
6. Click the Duplicate button.
You can mark a card as blocked signaling that work might be obstructed. When marking a card as blocked, you must specify a reason why the card is being marked as blocked.
Once a card is marked as blocked, a Blocked icon will appear on the left, bottom corner of the card as highlighted by the green box in the image below:
Blocked cards maintain full functionality so you can use and interact with a blocked card the same way you would with an unblocked card. Blocked cards, however, includes a Blocked icon providing a visual indication that cards with those icons are marked as blocked.
You can share a card with other workspace members by copying a specific link created for the card. The link can be shared in an email, a conversation, or a comment on another card, activity, or document.
Workspace members need board access in order to access the card.
To share a card:
Card templates make it quick and easy to create frequently recurring cards which have requirements for standard information.
To create a card template:
Note that the activity, dependencies, and reported time attributes will not be copied to the card template.
If you need to reorganize how work is done, move one or more cards to another board in the same workspace or to another workspace in the same account.
To move cards to another board:
Moved cards will always appear in the first status column on a new board, regardless of which column they originate from. When moving cards to a board in another workspace, there is a slight difference to this rule; cards that are in the last column, commonly known as Done, will also appear in the last column in the destination board, otherwise they appear in the first column.
When moving cards to another workspace, note the following card attributes that will be removed:
# This is a heading ## This is a subheading **This is bold text** _This is italic text_ 1. Numbered list 2. Numbered list * Bulleted list * Bulleted list
Add Links
Add a name for links within the brackets [ ] followed by an URL within the parenthesis ( ).
[Projectplace](http://www.projectplace.com)
Even more ways to format the workspace description can be found in this list of all available markdown options. http://commonmark.org/help/
Click the x to hide the fields that don't have a value (gray background) where the icon changes to a plus . Click the icon again to show all of the available fields.
If desired, rename the card template.
Click Create.
ProjectPlace provides a qualitative status of work based on comments on a card. A sentiment (Positive, Neutral & Negative) displays on a card's details pane and the card view that is derived from the content and tonality of comments on the card.
This feature only works if the account is Planview Admin enabled. (See this article regarding the Product Switcher, enabled by Planview Admin). Also, you need to be in Board View to see the sentiment on the card, as well as on the card's Detail Pane.
Users can give feedback on the sentiment score via two icons at the end of the row (thumbs up or thumbs down). This helps us to become better at giving you a more accurate sentiment on the card. The thumbs voting options are located at the same place the sentiment score is presented within the card.
Sentiment analysis at the activity level offers a qualitative status of work, derived from aggregated sentiment on associated cards and activity comments. As individual cards are populated with sentiments, this information aggregates at the Project Plan level, allowing project managers to gauge project health through overall sentiment. The sentiment column is enabled by default and if you wish to change its position in the WBS list you can go to Plan settings and change its position using the Customize list view functionality.
Additionally, sentiment analysis is visible in the Plan list view and within the activity's Details Pane.
Following a card is a great way to keep informed on how work is getting done. You can follow a card (even if you are not assigned to the card) to help stay informed with work you have an interest in. When you follow a card, My Overview includes information about the cards you are following, giving you a direct and simple way to access continual changes that occur on the card.
From My Overview, click the Following tab in the top, right side of the window, next to the My Work tab.
Click any card from the Following tab to access details and make changes without leaving My Overview.
Following a card allows you to get a ProjectPlace (or in-service) notification when the card is updated and you will be notified when:
If you are assigned to a card, you will also get the same notifications above, but the card (and its recent change detail) will not show up in the Following tab.
To follow a card:
Click the more options icon and select Follow card. A confirmation message will appear at the top of the window.
To unfollow a card you are currently following:
Select Unfollow card. This will remove the card from the Following tab, and you will stop receiving ProjectPlace (in-service) notifications about the card you are no longer following.
Both of the Following and Unfollowing processes are illustrated in the animated image below:
As an alternative to assigning a card to a person in the workspace, you can instead send a card in a request to a Team. This notifies the entire team of the need for them to pay attention to a particular card and to assign the card to one of their team members. The Team accepts the card by assigning one of the team members to the card.
To send a request to a team:
Once you send the request, all of the team members are notified and the request is displayed in the Team Overview. The sender of the request automatically follows the card so the sender remains informed of any changes that take place once the card has been sent.
The team can now either accept or deny the card.
When the card is Accepted:
When the card is Denied:
There can only be one active request per card and you cannot send the same card as a request to multiple teams.
Stay on top of your cards with our mobile apps! Update card details, change card status, comment on cards, and much more all from your phone (even if you're offline.)
To request offline support for cards, contact Customer Care (this feature is off by default.) If card attributes are updated while a user is offline, all updates will be added to the card when user comes back online, and the timestamp on the update will reflect when the user came back online.