FAQs
Account Questions
Can I Change the Default Date Format?
How Can I Opt Out of Assigned User Emails?
How Do I Cancel My AgilePlace Account?
How Do I Change The Owner Of Our AgilePlace Account?
How Do I Decrease Licenses?
How do I Invite Others to Join My AgilePlace Account?
How do I Turn Off Email Notifications?
Why am I Not Receiving Email Notifications from AgilePlace?
Why Can't a Particular User See a Board?
Board Questions
How Can I Download and Share a View of My AgilePlace Board?
What's the Best Way to Create an Expedite Lane?
Why are Some Cards Dimmed or Hidden on My Board?
Why Can't I Delete a Board?
Card Questions
Can I Create Two Sets of Custom Icons?
How Can I Download and Share My AgilePlace Cards?
What Is The "Index" Column In The .CSV Export File?
Why Can't I Create Cards By Email?
General Questions
Can AgilePlace be Purchased Through a Reseller?
Does AgilePlace Come With a Sample Board?
Does AgilePlace Offer Education Discount Pricing?
How Do I Purchase AgilePlace?
How Do I Sign Up for AgilePlace?
How Much Does an AgilePlace Subscription Cost?
Is it Possible to Integrate AgilePlace with Other Applications?
What are the System Requirements for AgilePlace?
What is AgilePlace's Data Backup Policy?
What is Kanban?
What Level of Data Security Does AgilePlace Provide?
Why Does AgilePlace Look Odd When I'm in Internet Explorer?
Why Do I Receive An "Unauthorized" Error When Accessing Certain Features?
Q&As from AgilePlace webinars
Q&A from Best Practices for Building a Board - January 20th, 2022
Q&A from The Power of Board Filters - Feb 24th, 2022
Q&A from Tasks vs. Card Connections: Best Practices - March 17th, 2022
Q&A from Reporting 101 - April 21st, 2022
Q&A from Simplifying PI Planning with AgilePlace - June 2nd, 2022
Q&A from Prioritizing with Card Scoring - August 18th, 2022
Q&A from Best Practices for using OKRs in AgilePlace - Sept 22th, 2022
Q&A from Centralized User Management with Planview Admin - July 7th, 2022