Skip to main content

 

Planview Customer Success Center

Planview Sub-Processors

 

A sub-processor is a third-party vendor who processes data on behalf of Planview for various reasons. Planview engages different types of sub-processors to perform various tasks and functions. Sub-processing services comprised by this site relate directly to the provision of the principal service of the Master Services Agreement (MSA).

Planview sub-processors are disposed in EU and US. They are processing personal identifiable information (PII) to provide the contracted services of the MSA, to identify events and activities between computers and agents (such as browsers) or other identify patterns that may indicate malicious or fraudulent activity. Sub-processors also serve a service for security and operational information and event management processes; aggregates system, infrastructure, and application log data for use in security, operational monitoring activities performed by Planview staff, and for email SMTP relay.

Planview Vendor Assessment (Due Diligence) 

Planview has a solid process for evaluating sub-processors that will have access to customer data and PII. Sub-processors are examined by their security and privacy maturity, which includes international standards as ISO 27001 and SOC 1 and 2 reports, penetration tests and other compliance ratings if necessary, depending on their services provided and access rights given. Assessments are performed before engagement and then annually thereafter as long as they deliver services to Planview.    

Planview Vendor Contracts (Third-Party Data Processing Agreements)

Planview requires its sub-processors to adhere to equivalent obligations as those required from Planview’s customers (where Planview is a Data Processor), including security and privacy specific requirements that are not only legally but also contractually required for specific reasons. 

Planview Security and Privacy Compliance

For more information of Planview’s commitment to security and privacy compliance, please review our Planview Trust page for additional information. 

CCPA

The California Consumer Privacy Act, Cal. Civ. Code §§ 1798.100 et seq. (CCPA) is a U.S. California privacy law entering into force 1 January 2020. It expands upon the privacy rights available to Californian citizens, listing data protection requirements with which companies must comply. Planview is closely following the CCPA requirements, including opinions and guidance’s from regulatory authorities. We will adapt our practices where necessary to ensure that we are compliant also to this law if there are specific additional requirements that the EU General Data Protection Regulation (2016/679) is not covering with regards to processing of PII. 

Planview does not “sell” our customers' personal information. Planview does not rent, disclose, release, transfer, make available or otherwise communicate PII to a third party for monetary or other valuable consideration. Planview does share aggregated and/or anonymized information regarding customer and users' usage of our offered services with third parties for purposes described above, and to provide customers with more relevant content of our services. As Planview is a SaaS provider and processes customer and user data only as instructed for the purpose of delivering and performing our services as we’ve committed to in our customer contracts, we do not distribute or deploy customer data for any other commercial purpose. 

Cookie Notice

Planview’s products use cookies which are strictly necessary for the purpose of providing our services. For more information on the use of Cookies on Planview products, please visit our Cookie Notice.

Transfer Impact Assessment

Following Court of Justice of the European Union’s decision on Schrems II and the European Data Protection Board’s Recommendations 01/2020 on measures that supplement transfer tools to ensure compliance with the EU level of protection of personal data, Planview has performed a Transfer Impact Assessment (TIA) to evaluate its data transfers and ensure they are lawful at its current state. Customers may use the Planview TIA as a basis when assessing the personal data transfers associated with the use of Planview’s SaaS Products and Services.

Click here to download the TIA.

Planview Vendors

Please select your preferred service or services, and what region you operate within. You may also select more than one service or region.

Platform Services applies to all products for the region you operate within. Platform Services encompasses capabilities shared across all Planview products such as the Integration Hub and Planview Admin.

Platform Services - Sub-Processors

Product Geography Service Sub-Processors Service-Location Vendor-Operations Notes
Platform Services USA Data Center AWS US West (Oregon) A subsidiary of Amazon provides on-demand cloud computing platforms and APIs to individuals, companies, and governments, on a metered pay-as-you-go basis  
Platform Services USA DR Data Center AWS US East (Ohio) A subsidiary of Amazon provides on-demand cloud computing platforms and APIs to individuals, companies, and governments, on a metered pay-as-you-go basis  
Platform Services USA APM Sentry GCP US Application Monitoring and Error Tracking Software  
Platform Services USA APM Datadog USA Monitoring service for cloud-scale applications, providing monitoring of servers, databases, tools, and services, through a SaaS-based data analytics platform  
Platform Services USA Logs Sumo Logic AWS US East (N. Virginia) Cloud-based machine data analytics company providing log management and analytics services that leverage machine-generated big data to deliver real-time IT insights  
Platform Services USA Logs / IDR Rapid7 AWS US Helps reduce risk across your entire connected environment, whether you need to easily manage vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, or automate your operations  
Platform Services EU Data Center AWS EU (Frankfurt) A subsidiary of Amazon provides on-demand cloud computing platforms and APIs to individuals, companies, and governments, on a metered pay-as-you-go basis  
Platform Services EU DR Data Center AWS EU (Ireland) A subsidiary of Amazon provides on-demand cloud computing platforms and APIs to individuals, companies, and governments, on a metered pay-as-you-go basis  
Platform Services EU APM Sentry GCP US Application Monitoring and Error Tracking Software  
Platform Services EU APM Datadog USA Monitoring service for cloud-scale applications, providing monitoring of servers, databases, tools, and services, through a SaaS-based data analytics platform  
Platform Services EU Logs Sumo Logic AWS US East (N. Virginia) Cloud-based machine data analytics company providing log management and analytics services that leverage machine-generated big data to deliver real-time IT insights  
Platform Services EU Logs Rapid7 EU (Frankfurt) Helps reduce risk across your entire connected environment, whether you need to easily manage vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, or automate your operations  
Platform Services EU IDR Rapid7 AWS US Helps reduce risk across your entire connected environment, whether you need to easily manage vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, or automate your operations  
Platform Services Australia Data Center AWS Asia Pacific (Sydney) A subsidiary of Amazon provides on-demand cloud computing platforms and APIs to individuals, companies, and governments, on a metered pay-as-you-go basis  
Platform Services Australia DR Data Center AWS Asia Pacific (Mumbai) A subsidiary of Amazon provides on-demand cloud computing platforms and APIs to individuals, companies, and governments, on a metered pay-as-you-go basis  
Platform Services Australia APM Sentry GCP US Application Monitoring and Error Tracking Software  
Platform Services Australia APM Datadog USA Monitoring service for cloud-scale applications, providing monitoring of servers, databases, tools, and services, through a SaaS-based data analytics platform  
Platform Services Australia Logs Sumo Logic AWS US East (N. Virginia) Cloud-based machine data analytics company providing log management and analytics services that leverage machine-generated big data to deliver real-time IT insights  
Platform Services Australia Logs Rapid7 Asia Pacific (Sydney) Helps reduce risk across your entire connected environment, whether you need to easily manage vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, or automate your operations  
Platform Services Australia IDR Rapid7 AWS US Helps reduce risk across your entire connected environment, whether you need to easily manage vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, or automate your operations  

Product - Sub-Processors

Product Geography Service Sub-Processors Service-Location Vendor-Operations Notes
Portfolios (E1) USA Data Center Element Critical Austin, TX US Colocation service provider used for compute, storage, etc  
Portfolios (E1) USA Backups Otava (was Neverfail) Michigan, US Offsite storage for daily full database backups  
Portfolios (E1) USA DRaaS Otava (was Neverfail) Las Vegas, NV US Disaster Recovery as a Service (DRaaS) service provider  
Portfolios (E1) USA CDN / WAF Akamai Massachusetts, US Cloud service provider used for its content delivery network (CDN) and web application firewall (WAF)  
Portfolios (E1) USA APM New Relic Chicago, US Application performance monitoring service used to monitor and triage application health  
Portfolios (E1) USA Logs Sumo Logic AWS US East (N. Virginia) Application logging service  
Portfolios (E1) USA IDR Rapid7 AWS US Incident Detection and Response (IDR) service  
Portfolios (E1) USA Email Proofpoint Sunnyvale, California, US Email service provider  
Portfolios (E1) USA Usage Data AWS US West (Oregon) Cloud service provider used for compute, storage, attachments, backups, emails, etc  
Portfolios (E1) USA Usage Data Gainsight AWS Region US-East-1 (N. Virginia) Application usage analytics service  
Portfolios (E1) USA Usage Data Amplitude AWS US Application usage analytics service  
Portfolios (E1) UK Data Center Sungard Woking, England UK Colocation service provider used for compute, storage, etc  
Portfolios (E1) UK Database Backups Microsoft Azure UK South (London) Offsite storage for daily full database backups  
Portfolios (E1) UK DRaaS Otava (was Neverfail) Manchester, England UK Disaster Recovery as a Service (DRaaS) service provider  
Portfolios (E1) UK CDN / WAF Akamai Massachusetts, US Cloud service provider used for its content delivery network (CDN) and web application firewall (WAF)  
Portfolios (E1) UK APM New Relic Chicago, US Application performance monitoring service used to monitor and triage application health  
Portfolios (E1) UK Logs Sumo Logic AWS US East (N. Virginia) Application logging service  
Portfolios (E1) UK IDR Rapid7 AWS US Incident Detection and Response (IDR) service  
Portfolios (E1) UK Email Proofpoint Sunnyvale, California, US Email service provider  
Portfolios (E1) UK Usage Data AWS US West (Oregon) Cloud service provider used for compute, storage, attachments, backups, emails, etc  
Portfolios (E1) UK Usage Data Gainsight AWS Region US-East-1 (N. Virginia) Application usage analytics service  
Portfolios (E1) UK Usage Data Amplitude AWS US Application usage analytics service  
Portfolios (E1) Australia Data Center AWS Asia Pacific (Sydney) Cloud service provider used for compute, storage, attachments, backups, emails, etc  
Portfolios (E1) Australia Database Backups AWS Asia Pacific (Sydney) Cloud service provider used for compute, storage, attachments, backups, emails, etc  
Portfolios (E1) Australia CDN / WAF Akamai Massachusetts, US Cloud service provider used for its content delivery network (CDN) and web application firewall (WAF)  
Portfolios (E1) Australia APM New Relic Chicago, US Application performance monitoring service used to monitor and triage application health  
Portfolios (E1) Australia Logs Sumo Logic AWS US East (N. Virginia) Application logging service  
Portfolios (E1) Australia IDR Rapid7 AWS US Incident Detection and Response (IDR) service  
Portfolios (E1) Australia Email AWS US West (Oregon) Cloud service provider used for compute, storage, attachments, backups, emails, etc  
Portfolios (E1) Australia Usage Data AWS US West (Oregon) Cloud service provider used for compute, storage, attachments, backups, emails, etc  
Portfolios (E1) Australia Usage Data Gainsight AWS Region US-East-1 (N. Virginia) Application usage analytics service  
Portfolios (E1) Australia Usage Data Amplitude AWS US Application usage analytics service  
Portfolios (E1) EU Data Center AWS EU (Frankfurt) Cloud service provider used for compute, storage, attachments, backups, emails, etc  
Portfolios (E1) EU Database Backups AWS EU (Frankfurt) Cloud service provider used for compute, storage, attachments, backups, emails, etc  
Portfolios (E1) EU CDN / WAF Akamai Massachusetts, US Cloud service provider used for its content delivery network (CDN) and web application firewall (WAF)  
Portfolios (E1) EU APM New Relic Chicago, US Application performance monitoring service used to monitor and triage application health  
Portfolios (E1) EU Logs Sumo Logic AWS US East (N. Virginia) Application logging service  
Portfolios (E1) EU IDR Rapid7 AWS US Incident Detection and Response (IDR) service  
Portfolios (E1) EU Email AWS US West (Oregon) Cloud service provider used for compute, storage, attachments, backups, emails, etc  
Portfolios (E1) EU Usage Data AWS US West (Oregon) Cloud service provider used for compute, storage, attachments, backups, emails, etc  
Portfolios (E1) EU Usage Data Gainsight AWS Region US-East-1 (N. Virginia) Application usage analytics service  
Portfolios (E1) EU Usage Data Amplitude AWS US Application usage analytics service  
Enterprise Architecture (E1) USA Data Center Element Critical Austin, TX US Colocation service provider used for compute, storage, etc  
Enterprise Architecture (E1) USA Backups Otava (was Neverfail) Michigan, US Offsite storage for daily full database backups  
Enterprise Architecture (E1) USA DRaaS Otava (was Neverfail) Las Vegas, NV US Disaster Recovery as a Service (DRaaS) service provider  
Enterprise Architecture (E1) USA CDN / WAF Akamai Massachusetts, US Cloud service provider used for its content delivery network (CDN) and web application firewall (WAF)  
Enterprise Architecture (E1) USA APM New Relic Chicago, US Application performance monitoring service used to monitor and triage application health  
Enterprise Architecture (E1) USA Logs Sumo Logic AWS US East (N. Virginia) Application logging service  
Enterprise Architecture (E1) USA IDR Rapid7 AWS US Incident Detection and Response (IDR) service  
Enterprise Architecture (E1) USA Email Proofpoint Sunnyvale, California, US Email service provider  
Enterprise Architecture (E1) USA Usage Data AWS US West (Oregon) Cloud service provider used for compute, storage, attachments, backups, emails, etc  
Enterprise Architecture (E1) USA Usage Data Gainsight AWS Region US-East-1 (N. Virginia) Application usage analytics service  
Enterprise Architecture (E1) USA Usage Data Amplitude AWS US Application usage analytics service  
Enterprise Architecture (E1) UK Data Center Sungard Woking, England UK Colocation service provider used for compute, storage, etc  
Enterprise Architecture (E1) UK Database Backups Microsoft Azure UK South (London) Offsite storage for daily full database backups  
Enterprise Architecture (E1) UK DRaaS Otava (was Neverfail) Manchester, England UK Disaster Recovery as a Service (DRaaS) service provider  
Enterprise Architecture (E1) UK CDN / WAF Akamai Massachusetts, US Cloud service provider used for its content delivery network (CDN) and web application firewall (WAF)  
Enterprise Architecture (E1) UK APM New Relic Chicago, US Application performance monitoring service used to monitor and triage application health  
Enterprise Architecture (E1) UK Logs Sumo Logic AWS US East (N. Virginia) Application logging service  
Enterprise Architecture (E1) UK IDR Rapid7 AWS US Incident Detection and Response (IDR) service  
Enterprise Architecture (E1) UK Email Proofpoint Sunnyvale, California, US Email service provider  
Enterprise Architecture (E1) UK Usage Data AWS US West (Oregon) Cloud service provider used for compute, storage, attachments, backups, emails, etc  
Enterprise Architecture (E1) UK Usage Data Gainsight AWS Region US-East-1 (N. Virginia) Application usage analytics service  
Enterprise Architecture (E1) UK Usage Data Amplitude AWS US Application usage analytics service  
Enterprise Architecture (E1) Australia Data Center AWS Asia Pacific (Sydney) Cloud service provider used for compute, storage, attachments, backups, emails, etc  
Enterprise Architecture (E1) Australia Database Backups AWS Asia Pacific (Sydney) Cloud service provider used for compute, storage, attachments, backups, emails, etc  
Enterprise Architecture (E1) Australia CDN / WAF Akamai Massachusetts, US Cloud service provider used for its content delivery network (CDN) and web application firewall (WAF)  
Enterprise Architecture (E1) Australia APM New Relic Chicago, US Application performance monitoring service used to monitor and triage application health  
Enterprise Architecture (E1) Australia Logs Sumo Logic AWS US East (N. Virginia) Application logging service  
Enterprise Architecture (E1) Australia IDR Rapid7 AWS US Incident Detection and Response (IDR) service  
Enterprise Architecture (E1) Australia Email AWS US West (Oregon) Cloud service provider used for compute, storage, attachments, backups, emails, etc  
Enterprise Architecture (E1) Australia Usage Data AWS US West (Oregon) Cloud service provider used for compute, storage, attachments, backups, emails, etc  
Enterprise Architecture (E1) Australia Usage Data Gainsight AWS Region US-East-1 (N. Virginia) Application usage analytics service  
Enterprise Architecture (E1) Australia Usage Data Amplitude AWS US Application usage analytics service  
Enterprise Architecture (E1) EU Data Center AWS EU (Frankfurt) Cloud service provider used for compute, storage, attachments, backups, emails, etc  
Enterprise Architecture (E1) EU Database Backups AWS EU (Frankfurt) Cloud service provider used for compute, storage, attachments, backups, emails, etc  
Enterprise Architecture (E1) EU CDN / WAF Akamai Massachusetts, US Cloud service provider used for its content delivery network (CDN) and web application firewall (WAF)  
Enterprise Architecture (E1) EU APM New Relic Chicago, US Application performance monitoring service used to monitor and triage application health  
Enterprise Architecture (E1) EU Logs Sumo Logic AWS US East (N. Virginia) Application logging service  
Enterprise Architecture (E1) EU IDR Rapid7 AWS US Incident Detection and Response (IDR) service  
Enterprise Architecture (E1) EU Email AWS US West (Oregon) Cloud service provider used for compute, storage, attachments, backups, emails, etc  
Enterprise Architecture (E1) EU Usage Data AWS US West (Oregon) Cloud service provider used for compute, storage, attachments, backups, emails, etc  
Enterprise Architecture (E1) EU Usage Data Gainsight AWS Region US-East-1 (N. Virginia) Application usage analytics service  
Enterprise Architecture (E1) EU Usage Data Amplitude AWS US Application usage analytics service  
PPM Pro USA Data Center AWS US West (Oregon) Cloud service provider used for compute, storage, attachments, backups, emails, etc  
PPM Pro USA Logs Logentries AWS EU (Ireland) Application logging service  
PPM Pro USA Logs Sumo Logic AWS US East (N. Virginia) Application logging service  
PPM Pro USA IDR Rapid7 AWS US Incident Detection and Response (IDR) service  
PPM Pro USA Email AWS US West (Oregon) Cloud service provider used for compute, storage, attachments, backups, emails, etc  
PPM Pro USA KPIs AWS US West (Oregon) Cloud service provider used for compute, storage, attachments, backups, emails, etc  
PPM Pro USA Usage Data AWS US West (Oregon) Cloud service provider used for compute, storage, attachments, backups, emails, etc  
PPM Pro USA Usage Data Gainsight AWS Region US-East-1 (N. Virginia) Application usage analytics service  
PPM Pro USA Usage Data Pendo GCP US Application usage analytics service  
PPM Pro Canada Data Center AWS Canada (Central) Cloud service provider used for compute, storage, attachments, backups, emails, etc  
PPM Pro Canada Logs Logentries AWS EU (Ireland) Application logging service  
PPM Pro Canada Logs Sumo Logic AWS US East (N. Virginia) Application logging service  
PPM Pro Canada IDR Rapid7 AWS US Incident Detection and Response (IDR) service  
PPM Pro Canada Email AWS EU (Ireland) Cloud service provider used for compute, storage, attachments, backups, emails, etc  
PPM Pro Canada KPIs AWS EU (Ireland) Cloud service provider used for compute, storage, attachments, backups, emails, etc  
PPM Pro Canada Usage Data AWS US West (Oregon) Cloud service provider used for compute, storage, attachments, backups, emails, etc  
PPM Pro Canada Usage Data Gainsight AWS Region US-East-1 (N. Virginia) Application usage analytics service  
PPM Pro Canada Usage Data Pendo GCP US Application usage analytics service  
PPM Pro Australia Data Center AWS Asia Pacific (Sydney) Cloud service provider used for compute, storage, attachments, backups, emails, etc  
PPM Pro Australia Logs Logentries AWS EU (Ireland) Application logging service  
PPM Pro Australia Logs Sumo Logic AWS US East (N. Virginia) Application logging service  
PPM Pro Australia IDR Rapid7 AWS US Incident Detection and Response (IDR) service  
PPM Pro Australia Email AWS US West (Oregon) Cloud service provider used for compute, storage, attachments, backups, emails, etc  
PPM Pro Australia KPIs AWS Asia Pacific (Sydney) Cloud service provider used for compute, storage, attachments, backups, emails, etc  
PPM Pro Australia Usage Data AWS US West (Oregon) Cloud service provider used for compute, storage, attachments, backups, emails, etc  
PPM Pro Australia Usage Data Gainsight AWS Region US-East-1 (N. Virginia) Application usage analytics service  
PPM Pro Australia Usage Data Pendo GCP US Application usage analytics service  
PPM Pro EU Data Center AWS EU (Frankfurt) Cloud service provider used for compute, storage, attachments, backups, emails, etc  
PPM Pro EU Logs Logentries AWS EU (Ireland) Application logging service  
PPM Pro EU Logs Sumo Logic AWS US East (N. Virginia) Application logging service  
PPM Pro EU IDR Rapid7 AWS US Incident Detection and Response (IDR) service  
PPM Pro EU Email AWS EU (Ireland) Cloud service provider used for compute, storage, attachments, backups, emails, etc  
PPM Pro EU KPIs AWS EU (Frankfurt) Cloud service provider used for compute, storage, attachments, backups, emails, etc  
PPM Pro EU Usage Data AWS US West (Oregon) Cloud service provider used for compute, storage, attachments, backups, emails, etc  
PPM Pro EU Usage Data Gainsight AWS Region US-East-1 (N. Virginia) Application usage analytics service  
PPM Pro EU Usage Data Pendo GCP US Application usage analytics service  
AgilePlace (LeanKit) USA Data Center Azure East US 2 (Virginia) Cloud computing service created by Microsoft for building, testing, deploying, and managing applications and services through Microsoft-managed data centers  
AgilePlace (LeanKit) USA DR Data Center Azure West US (California) Cloud computing service created by Microsoft for building, testing, deploying, and managing applications and services through Microsoft-managed data centers  
AgilePlace (LeanKit) USA CDN Akamai Massachusetts, US Global content delivery network (CDN), cybersecurity, and cloud service company, providing web and Internet security services.  
AgilePlace (LeanKit) USA APM Datadog USA Monitoring service for cloud-scale applications, providing monitoring of servers, databases, tools, and services, through a SaaS-based data analytics platform  
AgilePlace (LeanKit) USA Logs Sumo Logic AWS US East (N. Virginia) Cloud-based machine data analytics company providing log management and analytics services that leverage machine-generated big data to deliver real-time IT insights  
AgilePlace (LeanKit) USA IDR Rapid7 AWS US Helps reduce risk across your entire connected environment, whether you need to easily manage vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, or automate your operations  
AgilePlace (LeanKit) USA Email Mailgun AWS US East (N. Virginia) and US West (Oregon) Transactional Email API Service For Developers  
AgilePlace (LeanKit) USA Attachments AWS US East (N. Virginia) A subsidiary of Amazon provides on-demand cloud computing platforms and APIs to individuals, companies, and governments, on a metered pay-as-you-go basis  
AgilePlace (LeanKit) USA Usage Data Salesforce USA Customer Relationship Management (CRM) service  
AgilePlace (LeanKit) EU Data Center Azure West Europe (Netherlands) Cloud computing service created by Microsoft for building, testing, deploying, and managing applications and services through Microsoft-managed data centers  
AgilePlace (LeanKit) EU DR Data Center Azure North Europe (Ireland) Cloud computing service created by Microsoft for building, testing, deploying, and managing applications and services through Microsoft-managed data centers  
AgilePlace (LeanKit) EU CDN Akamai Massachusetts, US Global content delivery network (CDN), cybersecurity, and cloud service company, providing web and Internet security services.  
AgilePlace (LeanKit) EU APM Datadog USA Monitoring service for cloud-scale applications, providing monitoring of servers, databases, tools, and services, through a SaaS-based data analytics platform  
AgilePlace (LeanKit) EU Logs Sumo Logic AWS US East (N. Virginia) Cloud-based machine data analytics company providing log management and analytics services that leverage machine-generated big data to deliver real-time IT insights  
AgilePlace (LeanKit) EU IDR Rapid7 AWS US Helps reduce risk across your entire connected environment, whether you need to easily manage vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, or automate your operations  
AgilePlace (LeanKit) EU Email Mailgun AWS US East (N. Virginia) and US West (Oregon) Transactional Email API Service For Developers  
AgilePlace (LeanKit) EU Attachments AWS EU (Ireland) A subsidiary of Amazon provides on-demand cloud computing platforms and APIs to individuals, companies, and governments, on a metered pay-as-you-go basis  
AgilePlace (LeanKit) EU Usage Data Salesforce USA Customer Relationship Management (CRM) service  
IdeaPlace (Spigit) USA Data Center Rackspace Chicago, IL USA Managed service provider used for compute, storage, etc  
IdeaPlace (Spigit) USA Analytics Microsoft PowerBI West US 2 (Washington) Analytics service used for in app reports  
IdeaPlace (Spigit) USA OData and ETL Service AWS US West (Oregon) Analytics service used for in app reports  
IdeaPlace (Spigit) USA ETL Rackspace Chicago, IL USA Managed service provider used for compute, storage, etc  
IdeaPlace (Spigit) USA Backups AWS US East (N. Virginia) Cloud service provider used for compute, storage, attachments, backups, emails, etc  
IdeaPlace (Spigit) USA Email The Rocket Science Group (Mandrill by mailchimp) USA Email service provider  
IdeaPlace (Spigit) USA Logs Sumo Logic AWS US East (N. Virginia) Application logging service  
IdeaPlace (Spigit) USA Usage Data Pendo GCP US Application usage analytics service  
IdeaPlace (Spigit) USA Usage Data Salesforce USA Customer Relationship Management (CRM) service  
IdeaPlace (Spigit) UK Data Center Rackspace London, England Managed service provider used for compute, storage, etc  
IdeaPlace (Spigit) UK Analytics Microsoft PowerBI West Europe (Netherlands) Analytics service used for in app reports  
IdeaPlace (Spigit) UK OData and ETL Service AWS Frankfurt, Germany Analytics service used for in app reports  
IdeaPlace (Spigit) UK ETL Rackspace Frankfurt, Germany Managed service provider used for compute, storage, etc  
IdeaPlace (Spigit) UK Backups AWS EU (London) Cloud service provider used for compute, storage, attachments, backups, emails, etc  
IdeaPlace (Spigit) UK Email The Rocket Science Group (Mandrill by mailchimp) USA Email service provider  
IdeaPlace (Spigit) UK Logs Sumo Logic AWS US East (N. Virginia) Application logging service  
IdeaPlace (Spigit) UK Usage Data Pendo GCP US Application usage analytics service  
IdeaPlace (Spigit) UK Usage Data Salesforce USA Customer Relationship Management (CRM) service  
IdeaPlace (Spigit) EU Data Center Rackspace Frankfurt, Germany Managed service provider used for compute, storage, etc  
IdeaPlace (Spigit) EU Analytics Microsoft PowerBI West Europe (Netherlands) Analytics service used for in app reports  
IdeaPlace (Spigit) EU ETL Rackspace EU (Frankfurt) Managed service provider used for compute, storage, etc  
IdeaPlace (Spigit) EU Backups AWS EU (Frankfurt) Cloud service provider used for compute, storage, attachments, backups, emails, etc  
IdeaPlace (Spigit) EU OData and ETL Service AWS EU (Frankfurt) Analytics service used for in app reports  
IdeaPlace (Spigit) EU Email The Rocket Science Group (Mandrill by mailchimp) USA Email service provider  
IdeaPlace (Spigit) EU Logs Sumo Logic AWS US East (N. Virginia) Application logging service  
IdeaPlace (Spigit) EU Usage Data Pendo GCP US Application usage analytics service  
IdeaPlace (Spigit) EU Usage Data Salesforce USA Customer Relationship Management (CRM) service  
IdeaPlace (Spigit) Australia Data Center Rackspace Sydney, Australia Managed service provider used for compute, storage, etc  
IdeaPlace (Spigit) Australia Analytics Microsoft PowerBI West US 2 (Washington) Analytics service used for in app reports  
IdeaPlace (Spigit) Australia ETL Rackspace Chicago, IL USA Managed service provider used for compute, storage, etc  
IdeaPlace (Spigit) Australia Backups AWS Asia Pacific (Sydney) Cloud service provider used for compute, storage, attachments, backups, emails, etc  
IdeaPlace (Spigit) Australia OData and ETL Service AWS US West (Oregon) Analytics service used for in app reports  
IdeaPlace (Spigit) Australia Email The Rocket Science Group (Mandrill by mailchimp) USA Email service provider  
IdeaPlace (Spigit) Australia Logs Sumo Logic AWS US East (N. Virginia) Application logging service  
IdeaPlace (Spigit) Australia Usage Data Pendo GCP US Application usage analytics service  
IdeaPlace (Spigit) Australia Usage Data Salesforce USA Customer Relationship Management (CRM) service  
ProjectPlace EU Data Center AWS Stockholm, EU North Cloud service provider used for compute, storage, attachments, backups, emails, etc  
ProjectPlace EU Usage Data Gainsight AWS Region US-East-1 (N. Virginia) Application usage analytics service  
ProjectPlace EU Usage Data Pendo GCP US Application usage analytics service  
ProjectPlace EU CDN / WAF Akamai Massachusetts, US Cloud service provider used for its content delivery network (CDN) and web application firewall (WAF)  
ProjectPlace EU Mobile App Notifications Urban Airship USA Notifications to the Mobile Apps  
ProjectPlace EU Marketing Marketo USA Marketing mail, campaigns, etc.  
ProjectPlace EU Usage Data Salesforce USA Customer Relationship Management (CRM) service  
ProjectPlace USA Data Center AWS Ohio US Cloud service provider used for compute, storage, attachments, backups, emails, etc  
ProjectPlace USA Usage Data Gainsight AWS Region US-East-1 (N. Virginia) Application usage analytics service  
ProjectPlace USA Usage Data Pendo GCP US Application usage analytics service  
ProjectPlace USA CDN / WAF Akamai Massachusetts, US Cloud service provider used for its content delivery network (CDN) and web application firewall (WAF)  
ProjectPlace USA Mobile App Notifications Urban Airship USA Notifications to the Mobile Apps  
ProjectPlace USA Marketing Marketo USA Marketing mail, campaigns, etc.  
ProjectPlace USA Usage Data Salesforce USA Customer Relationship Management (CRM) service  
AdaptiveWork (Clarizen) USA Data Center AWS EU Cloud service provider used for compute, storage, attachments, backups, emails, etc.
AdaptiveWork (Clarizen) USA Symantec Symantec USA Secure emails delivery
AdaptiveWork (Clarizen) USA CDN/WAF Akamai USA MA Cloud service provider used for its content delivery network (CDN) and web application firewalls (WAF)
AdaptiveWork (Clarizen) USA Attachment viewer Box USA CA Cloud service provider used for attachments storage
AdaptiveWork (Clarizen) USA Usage Data Log Rocket USA CA Application usage analytics service
AdaptiveWork (Clarizen) USA Data Center Equinix CA-USA Provides infrastructure hosting services
AdaptiveWork (Clarizen) USA Logs Coralogix USA Application logging service
AdaptiveWork (Clarizen) USA Usage Data Segment USA Application usage analytics service
AdaptiveWork (Clarizen) EU Data Center AWS EU Cloud service provider used for compute, storage, attachments, backups, emails, etc.
AdaptiveWork (Clarizen) EU Symantec Symantec USA Secure emails delivery
AdaptiveWork (Clarizen) EU CDN/WAF Akamai USA MA Cloud service provider used for its content delivery network (CDN) and web application firewalls (WAF)
AdaptiveWork (Clarizen) EU Attachment viewer Box USA CA Cloud service provider used for attachments storage
AdaptiveWork (Clarizen) EU Usage Data Log Rocket USA CA Application usage analytics service
AdaptiveWork (Clarizen) EU Data Center Equinix Amsterdam Provides infrastructure hosting services
AdaptiveWork (Clarizen) EU Logs Coralogix USA Application logging service
AdaptiveWork (Clarizen) EU Usage Data Segment USA Application usage analytics service
ChangePoint USA Data Center INAP Washington, USA  Colocation service provider used for compute, storage, etc.
ChangePoint EU Data Center OVH France Managed service provider used for compute, storage, etc.
ChangePoint USA Data Center AWS US West (Oregon) Backups
ChangePoint EU Data Center AWS EU-West-3 (Paris) Backups
ChangePoint USA Usage Data HubSpot Massachusetts, USA Marketing and Sales Tool
ChangePoint USA CRM NetSuite California, USA Customer Renewal Tracking and Contact Log System
 
ChangePoint USA Customer Support Zendesk California, USA Inetgrated customer support service used for tracking, prioritizing, and solving customer support tickets
 
ChangePoint USA Training Skilljar Washington, USA Learning System for Customers
Daptiv USA Usage Data HubSpot Massachusetts, USA Marketing and Sales Tool
Daptiv USA CRM NetSuite California, USA Customer Renewal Tracking and Contact Log System
 
Daptiv USA Customer Support Zendesk California, USA Inetgrated customer support service used for tracking, prioritizing, and solving customer support tickets
 
Daptiv USA Training Skilljar Washington, USA Learning System for Customers
Barometer USA Usage Data HubSpot Massachusetts, USA Marketing and Sales Tool
Barometer USA CRM NetSuite California, USA Customer Renewal Tracking and Contact Log System
 
Barometer USA Customer Support Zendesk California, USA Inetgrated customer support service used for tracking, prioritizing, and solving customer support tickets
 
Barometer USA Training Skilljar Washington, USA Learning System for Customers
Daptiv USA Data Center AWS US East-1 (N. Virginia) Cloud service provider used for compute, storage, attachments, backups, email, etc.
Daptiv EU Data Center AWS EU Ireland Cloud service provider used for compute, storage, attachments, backups, email, etc.
Daptiv USA Connector Celigo San Mateo, CA Zendesk - Netsuite Connector
Daptiv USA Usage Data freshsuccess Mountain View, CA Data Analytics for Customer Success
Daptiv USA CDN/WAF Akamai Massachusetts, US Cloud service provider used for its content delivery network (CDN) and web application firewall (WAF)
Barometer USA Data Center AWS US West (Oregon) Cloud service provider used for compute, storage, attachments, backups, email, etc.
Barometer USA Data Center AWS US East-1 (N. Virginia) Cloud service provider used for compute, storage, attachments, backups, email, etc.
Barometer EU Data Center AWS EU Ireland Cloud service provider used for compute, storage, attachments, backups, email, etc.
Barometer Australia Data Center AWS Asia Pacific (Sydney) Cloud service provider used for compute, storage, attachments, backups, email, etc.