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Planview Customer Success Center



Mastering Request Management
Detailed information on using requests to initiate work. Covers creating, managing, dispatching, and associating requests.
Pages: 1
  • Adding a Request
    This article describes adding a request to formally ask an organization to consider undertaking some particular entity, such as a product or other type of outcome, strategy, work at the primary planning level (PPL), or support ticket.


Requests can be used to manage the initiation of new projects, outcomes, or other entities. This course shows how to create, update, dispatch, and generate items from requests and falls under the Requests capability. Use the "Get Started" topic to get up and running fast.