Planview Anvi Chat

Using Planview Anvi Chat

To set preferences and other options for personalizing the Anvi Chat experience, see Setting Planview Anvi Chat options.

To use Planview Anvi Chat:

1. Near the top-right corner of your supported Planview product, click .
2. In the What can I do for you? box, take one of the following actions:
   1. Send a new prompt: Enter the text you want to send to Anvi Chat. Then click Send.
   2. Send a favorite prompt: In the bottom left corner of the Anvi Chat pane, click  and select a prompt from the Favorite Prompts list. Modify the text that automatically populates the chat box if necessary. Then click Send.
   3. Run a favorite agent: In the bottom left corner of the Anvi Chat pane, click  and select an agent from the Favorite Agents list. The agent runs immediately.
3. If you are not satisfied with the Anvi Chat response, you can take any of the following steps:
   1. Ask Anvi Chat for a more detailed answer by enabling the Use a deeper mode of reasoning answer switch.
   2. Provide feedback on the response.
   3. Report an issue to Planview Customer Care.
4. (Optional) To save a copy of the response, take any of the following steps:
   1. To copy the response text you receive, click in the lower-right of the chat window. You can then paste the copied response into other documents or messages.
   2. For an emailed copy of the response, send Anvi Chat a prompt such as Send the response in email.  Then click the Compose Email button when it appears in the chat window. Anvi starts the email for you; you can then add the addresses you want and send the email.

Supported languages 

Anvi Chat supports the following languages:

• English
• French
• German
• Spanish

Anvi’s response structure

• Anvi response is structured into paragraphs that summarize and categorize data by highlights, key observations, recommendations, and more depending on the context.
• Anvi can help format the response when specifically asked for, e.g.: “Analyze my portfolios and highlight all those projects due in 2025 with over $300K ROI and at risk meeting finish schedule date? Group them by month of schedule date"   

Anvi Chat’s thinking process

• When submitting a prompt, Anvi analyzes the question and directs it to the relevant data agent.
• The thought process is displayed in the UI, while Anvi is generating the response.

Asking Anvi Chat for more detailed answers

By default, Anvi Chat returns faster and more concise responses. If you want a more elaborate and detailed response, you can enable the Use a deeper mode of reasoning option in the bottom right corner of the Anvi Chat pane, shown in the following example:

Using the Knowledge Library

Anvi Chat's Knowledge Library can help you upload reference material from your internal SharePoint or document library, saving you from a time-consuming process that can take more than a few steps, require reading through long content, and may rely on your administrators or champions to help you understand the content and precise steps you need to follow. The Knowledge Library helps organizations avoid support and help bottlenecks on administrators, and champions. You can also use this tool to train internal users and guide them as they interact with customized Planview products and integrations.

By using the Knowledge Library in Anvi Chat, you can get guidance and instructions quickly in just two steps, by sending a prompt in Anvi Chat and then following the steps in the response, as shown in the following example:

The Knowledge Library supports the following file types:

• Plain Text (.txt)
• Markdown (.md)
• HTML (.html)
• Word (.doc, .docx)
• CSV (.csv)
• Excel (.xls, .xlsx)
• PDF (.pdf)

To view the list of documents in the Knowledge Library:

1. In the top-right corner of the Anvi Chat pane, click  > Your Knowledge Library.

Providing feedback on Anvi Chat responses

If you are happy with an Anvi Chat response, you can indicate that the answer was good by providing positive feedback. On the other hand, if you are not fully satisfied with an Anvi Chat response, whether you think the response is inaccurate, unexpected, or questionable, you can also send detailed feedback about the issues with the response.

To send feedback:

1. In the bottom right corner of the Anvi Chat response within the chat conversation, click  or .
2. Click Tell us more to provide detailed feedback.
3. In the screen that appears, enter the feedback you want to provide to the Anvi team about the response you received.
4. Select any of the listed options that apply to your feedback.
5. Click Send.