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Planview Customer Success Center

Customer success center updates

December 2017

In addition to regular product help updates, we have also created a new Projectplace Training Academy! The Projectplace Training Academy presents the video and help article content in a blended, sequential ordering of curricula and courses. Visit the Academy today to learn more about Projectplace!

April 2017

New features have been released, including Teams and Roadmaps. To learn more about Teams and Roadmaps, refer to the release notes for March and April

A new video Create and Manage Teams is available to show account administrators and team administrators how to manage teams. 

The support center has now been integrated into the Customer success center, including Frequently Asked Questions (FAQs) and the possibility to chat with a support representative or send in a support ticket. The support center is available in six different languages.

January/February 2017

A new video Work with Conversations helps you get started with effective online team communication that can reduce e-mailing. 

The learning paths found on the Get started page, now have an improved design that makes it easier for users to navigate them. 

December 2016

A number of learning paths has been added to the Get started page, that enables users to find their path to learning Projectplace. A learning path is a selection of customer success center pages and videos, that the user can step through and gain an understanding of Projectplace concepts and learn how to use the different Projectplace tools.

The new video Work with Boards gives a quick overview of how to get started working with cards on boards.

November 2016

A brand new video has been released that gives all tips and tricks to work efficiently in the Plan tool. Check out Work with the Plan.




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