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Planview Customer Success Center

Planview Spigit Benchmarks

Planview Spigit Benchmarks are available in your instance by selecting the Program Benchmarks Dashboard from within the Insights portal, or the Insights page within Spigit (Administration > Dashboard > Insights). These benchmarks enable Spigit Customers better understand how they compare to others in similar or alternative industries. For more information, have a chat with your Customer Success representative today.


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Why benchmark ideation? One of the most common questions we get from customers is, "how is my program performance compared to other Spigit clients, or others in my industry?" Benchmarking enables organizations to set standards for performance and better understand the predictors of success in innovation. With Spigit benchmarks, you can see how your ideation program stacks up against your peers, as well as industry leaders. You will also have visibility into areas for improvement. These new benchmarks can help you take a more proactive approach to creating innovative cultures.

How are Spigit benchmarks calculated? Spigit benchmarks are calculated from a rolling two-year period of data, where each year is benchmarked separately, then the average of those two years is taken as the final benchmark. Benchmarks are recalculated every six months.

What are the criteria for inclusion in Spigit benchmarks? To qualify for inclusion in this benchmarking study, organizations need to have been Spigit customers for at least one year prior to the data collection year. This criteria ensures we only benchmark with customers further along the innovation maturity curve. To ensure a representative sample, industry-specific benchmarks are only published when a minimum of five customers exist for that particular industry. When an industry does not meet this criterion, benchmarks from the related organizations are still included in the overall global benchmark calculation. If fewer than five organizations within an industry have used the functionality we are benchmarking, such as voting or challenge creation, the related benchmark is not included in that industry breakdown.

Data Privacy: Planview Spigit staunchly protects our customers' privacy and confidentiality. Benchmarks are based upon Spigit metadata analyzed by Spigit employees, contractually bound to confidentiality. No personal data or content, or customer-specific information is disclosed.