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Planview Customer Success Center

IE Browser Settings

The screenshots and instructions are based on IE11 - if you are using a different version, your dialogs might look different.

Compatibility Mode and Document Mode

Do not run Innotas in Compatibility Mode. Note, if your organization uses Enterprise Mode, do not configure Innotas to use it.

Use the Default Document Mode for IE11, which is Edge. To check this setting, hit F12 or select F12 Developer Tools from the menu to display the Developers Tools panel, and click Emulation.


Window size and position

1.      Choose Tools > Internet Options.

2.      Click the Security tab, then click the Custom Level... button.

3.      In the Miscellaneous section, enable "Allow script-initiated windows without size or position constraints"


General Settings

  1. Choose Tools -> Internet Options.
  2. The General tab is active by default.
  3. In the Browsing history section, click Settings... .


  1. Select the "Automatically" radio button. Also make sure you are allocating enough space for the file cache.  
  2. Click OK.

Clear cache files and cookies

You should periodically delete your cache files and cookies.

  1. In the Browsing history section, click the Delete... button
  2. Check Temporary Internet Files and Cookies. If you want to preserve favorite site data, also check Preserve Favorites website data.
  3. Click Delete.



Click the Security tab to edit the security settings.


  1. Select the Internet zone and click the Custom Level button. In this area, there are various settings. The ones we want to set a particular way are the following:
  • Display Mixed Content – Enable

  • Active Scripting – Enable

  1. Next, click the Trusted Sites icon. Click the Custom Level button. Verify the following setting:
  • Display Mixed Content – Enable


  1. Click the Privacy tab.
  2. Click the Sites button.
  3. In the Per Site Privacy Action window, enter https://* and click the Allow button.
  4. Click OK.



Click the Advanced tab.


In this section, verify the following settings:

Browsing section
- Show Friendly HTTP error messages – NOT Checked

HTTP 1.1 settings
- Use HTTP 1.1 – Checked
- Use http1.1 through proxy connections - Checked

See Printing Reports for instructions for IE.

- Do not save encrypted pages to disk – NOT checked

MS Project Export

The Microsoft Project Export function works by exporting an XML file from Innotas to your browser which can then be saved and opened in Microsoft Project. By default, Internet Explorer does not allow downloads of files from web sites without first accepting this (a warning bar appears below the URL line in your browser, making the export a multi-step process). To enable downloads in Internet Explorer:

  1. Open Internet Explorer.
  2. On the Tools menu, click Internet Options.
  3. On the Security tab, click Custom Level.
  4. To turn off the Information Bar for file downloads, in the Downloads section of the list, under Automatic prompting for file downloads, click Enable.