Closing Ideas
Introduction
In addition to closure through automated graduation, ideas can be manually closed. Closing and selecting ideas is part and parcel of every Administrator’s day-to-day activity within the Planview IdeaPlace platform. Sometimes, however, the wrong decision can be made, and this leads to a need for the idea to be reopened. An option within the closed idea's More menu allows for ideas to be reopened by Super Administrators. See Reopen instructions below.
How it Works
Administrators, Super Administratorss, Moderators, and Project Managers can close ideas. Closing an idea manually is performed on the Idea Page. Remember that:
- Closing ideas will remove them from the default view; however ideas can still be searched for and viewed, if desired.
- Closing ideas actually moves them to one of the last two stages: (Accepted or Archived in the guided challenge configuration).
- Closing ideas will append the close reason (typed when you close the idea through the UI) to the email notification.