Planview Chat Bots and Robots (AI and RPA)
AI vs. RPA: What's the Difference?
Artificial intelligence (AI) is the end-to-end automation of business processes in a self-service design. One common example of AI in action is a chat bot. Many companies now use chat bots on their websites, with these virtual assistants using a guided or intuitive conversation to help customers accomplish tasks by interacting only with the chat bot.
Robotic Process Automation (RPA), on the other hand, uses structured inputs and logic to automate repetitive processes and does not attempt to mimic a conversation. Common examples of RPA are attended robots, which are run manually by a user, and unattended robots, which are scheduled to run automatically.
Planview AI and RPA Solutions
Planview offers the following AI and RPA solutions:
- Planview Kodi (AI) — Planview's intelligent assistant provides easy on-demand access benefiting project and resource managers and even casual business users. This new way of managing resources and querying column sets is ideal for engaging Planview users when skills gaps exist.
- Planview Robots (RPA) — Planview has partnered with UiPath to build RPA robots that help you automate your business processes, such as user, resource, and rates administration. These Planview Robot recipes are free to use and downloadable from the UiPath Connect Marketplace.
The following table compares the Planview AI and RPA solutions and summarizes the strengths of each.
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Artificial Intelligence (AI) |
Robotic Process Automation (RPA) |
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Usability |
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Accuracy |
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On Demand |
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Compliance |
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Skills Gap |
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Speed |
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Improve Casual User Engagement |
Improve Employee Morale |
