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Planview Customer Success Center

Quality Management

Summary

Managing Quality is the process used to define measures required to ensure that necessary metrics and controls are defined and incorporated for interim and final quality checks. 

Quality management must balance the intent of ensuring that key deliverable variables are controlled within acceptable standards with the impact the measures themselves have on time and cost. Processes must be measured with respect to their overall cost/benefit contribution. While the potential issues of having no quality controls are obvious, overly elaborate constraints on quality control can result in project failure due to administrative gridlock or cost overruns.

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