The production turnover process is a vital part of project closure. Once the functionality and reliability of the product, service or process is shown to meet the acceptance criteria and the customer signs off on it, the ownership of the new product or service can be transferred from the project team to the customer.
The completion of this practice will ensure the successful turnover and ongoing management of the product, service or process your project produced. The product, service or process is now ready to be used by the customer and the project manager will be able to formally turn over the solution to the product, service or process owner with as little disruption as possible.
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