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Planview Customer Success Center

Error "Length: cannot be less than zero" when creating/editing Project Phases

Symptoms:
When trying to edit or create new Project Phase in System Manager >> User Interface >> Configurable Field Values >> Task Lookups, the following error message pops up.

Error/warning messages:
Length: cannot be less than zero. Parameter name :length

Reason:
Some records in ProjectPhase table are not in the correct format, i.e not beginning with a number. All Project Phases should begin with a number.


Resolution:
Unfortunately such records are not available in System Manager for editing. Set the "Delete" field to 1 in ProjectPhase table for the problematic records which has incorrect format.