"Error loading preferred resource data" from Preferences or Task Assignment
Symptoms
I am not able to add a resource to my preferred resource list either from Preferences or Task Assignment. When I select Manage preferred resources I get a message and nothing loads.
Error/warning messages
"error loading preferred resource data"
Reason
It can be
-REST and WebSockets App Pools,
or
-cache configuration of the web.config of Restful API.
Resolution
- Start REST and WebSockets App Pools if not started.
- Check the cache configuration of Restful API, in Enterprise\WebAPI\web.config file.