2012 SP1: When trying to connect to the mobile app, the following message is generated
SYMPTOMS:
When trying to connect to the mobile app, the following message is generated:
ERROR/WARNING MESSAGES:
Your Changepoint version is not supported. Please contact your system administrator.
REASON:
Changepoint version 2012 SP1 is being used to access the mobile app.
The Mobile app will only work with Changepoint version 2014 SP2 onwards.
RESOLUTION:
To use the mobile app, the Changepoint server must be upgraded to version 2014 SP2.