Installation and Upgrade
Archive DB
"Could not drop constraint" error when applying a patch on an archive database
2014 SP2:Archive database upgrade fails with error
Archive database creation fails with error
Archive database location
Changepoint_Archive Aged Entities fails when creating ArcDistribution database
Do patches need to be applied to the archive database?
Error when applying patches on an Archive database (V2012)
Cache Server (Redis/AppFabric)
2014 SP2 - AppFab Install error
Error when attempting to execute the AppFabric scripts
Error when installing AppFabric on a French server
How to determine if the AppFabric and Caching are working on Changepoint?
Planning to install the client portal in a seperate website on a separate server. Will App Fabric/Redis be required?
Redis multiple server configuration questions
Specified cast is not valid error appearing in several pages (V2012/V2014)
The Changepoint user interface appears in the chosen language (via IE language settings) but not the items in the 'New' menu
What default ports are used for the Changepoint application with AppFabric/Redis?
Changepoint Analytics (Cognos)
After restoring a Cognos contentstore DB, all data seems to have gone
BME-SP-0032 Cognos Sync Utility is not recognizing the password / QE-DEF-0368 Password cannot be decrypted
Can we apply all IBM Cognos patches/versions in Changepoint ?
Cognos errors CM-REQ-4111 and CM-REQ-4163 when importing Changepoint standard package
Cognos Error QE-DEF-0288 when editing or running a Cognos report
Cognos is currently unavailable. Contact your system administrator for assistance (V2012)
Connection test fails for Cognos Content Store
Content Manager database connection errors after disabling TLS 1.0
Duplicate sets for Cognos files where installed in both Programs Files and Program Files (x86)
Error installing Microsoft ARR component of Cognos 11 on web server without Internet access
How to customize the standard user interface theme for IBM Cognos Analytics
How to restart a Cognos App Tier Installation?
How to uninstall the Changepoint Cognos Sync Utility Prerequisites
Server error when trying to create or configure Cognos data source connections
SSO (Single Sign-on)
"No certificate was found for subject" error when using a custom certificate with two Common Names (cn)
After enabling single-sign-on (SSO), launching CP throws an error
Azure Active Directory Single Sign-on authentication fails
Does the Changepoint Directory Integration/SSO synchronize workgroups?
Enterprise site not authenticating with IE (SSO ISAPI)
Even when accessed through FQDN, the URL in the Changepoint browser window shows the IP address
How to capture errors reported by the SSO configuration scripts?
How to manually set up an additional non-SSO web site (CP 2017)
How to setup Okta SSO with Changepoint?
Installing SSO using ISAPI (HTTPS optional)
Installing SSO using SAML for ADFS implementations (HTTPS required)
Installing SSO using SAML for PingFederate implementations (HTTP required)
Installing SSO using WS-Federation for ADFS implementations (HTTPS required)
Install SSO using SAML for Azure Active Directory implementations (HTTPS required)
Integration Framework Error
Is it possible to implement SSO with SSL offloading ?
Pre-installation steps for Single sign-on (SSO)
SSO cannot sign on after certificate change
SSO SAML: How to get a XML deployment file for the ADFS server?
SSO using SAML not working and throwing an error message
The 'appliesTo' address is not found in the list of valid Relying Parties
Updating the public keys for ADFS manually
What is an IDP Site?
2012 SP2 - System Manager/Report Designer cannot be launched
Access error when trying to export or download the results of a survey
After installing, cannot log into Changepoint
After receiving new computer, the star icon and gear icon do not appear (Internet Explorer only)
After upgrading to 2014 SP2 and applying the pre-upgrade patch 17.02.065.400: When trying to launch Changepoint, the following message is generated:
Ajax error when opening user setup in system manager (V2012)
API error message: Could not load file or assembly Microsoft.Web.Services2 Version 2
Are Microsoft security updates certified?
ASP Reports are printing dates in US format (mm/dd/yyyy) (V2012)
Automatic email notifications stopped
"Cannot connect to the notification server." error when launching PPW
"Cannot create file" error during upgrade when running SQLImport
Cannot download and install Silverlight
Cannot login to Report Designer after the upgrade
Can Changepoint be used on other ports than 80?
Can data script XXX be applied to Changepoint Version YYY ?
Can the jQuery library for Changepoint XXX be upgraded ?
Can the re-index job be executed on a weekly basis rather than daily?
Click on "Time to approve" in My Reminders portal gets an http 500 error
Conection string "AlwaysOn Routing"
CPTEMPDB error during patch installation
CP Installation Error - InstallScript Setup Launcher Unicode Has Stopped Working
Database error regarding isolation levels when upgrading
Do RMW and PW in Changepoint V2017 require separate configuration to work with SSL?
Do we need to install and enable the Changepoint Email Notification service?
Duplicate Task Assignment records exist in the database.
Email notifications, like scheduled reports sent from Cognos, are received twice.
Email notifications are sent multiple times for the same notification
Errors when accessing Changepoint after installing a new certificate
Error "Could not detect a valid Changepoint Web.Config user" when running the SQL import utility to install a patch
Error "Importing Changepoint SQL Code failed" when installing a patch
Error "Incorrect syntax near '-'" when upgrading a database to CP 2017 SP2
Error "Invalid Object Name: Changepoint_CPTempDB" when accessing an entity for editing
Error 0x80004005 received when installing patches
Error during upgrade from version 2010 to 2012
Execute permission error when trying to enable the Billable option on an engagement
Format of the initialization string does not conform to specification starting at index 40.
How does the application use PowerShell and what happens if Powershell is disabled?
How to change the title bar in System Manager to indicate Prod or Dev?
How to grant Tempdb access to multiple SQL accounts (V2012)
How to reset userid and password for the Login Settings Utility??
How to set up the scheduled jobs in a SQL Always-on Availability Group
HTTPS error not loading Report Designer
HTTP Error 503 The Service is Unavailable
Importing Changepoint SQL code failed: ERROR: 'sa' is not mapped with dbo schema for Changepoint database!
Importing CSP file fails: ... because one or more objects access this column.
Importing CSP file fails with error on table ResourceProjects while upgrading to V2014
Installing job exe files on the webserver
Is it necessary for users to clear the browser cache/history after every upgrade?
Is it possible to have different Windows OS version for Web / DB servers
Is it possible to have multiple instances of Exchange Synchronization Service ?
Is it possible to install Changepoint using an SQL account different than 'sa' ?
Is server update X compatible with our version of Changepoint Y ?
Is there any issue with PHP living on the same IIS/AppFabric front-end server as the CP application?
Is there an external link to the eLearning courses that does not require signing into Changepoint?
Login failed error when installing Changepoint
LogWriter error when Export Publisher runs
Log file for CPTransport database is missing
Message for users when doing maintenance on Changepoint
"MODIFY FILE failed." error when creating a CPtempDB
"MSDTC on server" or transaction manager error while installing a patch or upgrading a database
.NET Error when running SQLImport.exe for an upgrade or a patch
No installation log file can be found after executing the installation
No Registration Key found error logged by CPEffectiveDates.exe
"Parameter cannot be null" error in Windows Event Log from CPMail
Path access error when exporting Survey information
Problem migrating production (V2012)
Project Worksheet Session Logging
Question "Changepoint has not been installed on this machine. Do you still want to continue?" when installing
Report Designer not opening when accessed from Changepoint Enterprise
Server Error Application "this type of page is not served" when running reports
Server error when accessing Changepoint after upgrade: "Value cannot be null. Parameter name: first"
Server Integration settings cannot be saved with IE10 (V2012)
Required security measures for Changepoint servers
SQL error when installing patch 18.00.129.000
"String or binary data would be truncated" error when importing CP_Resource_Location.csv file
The Changepoint Mail Service starts for a split second then stops
Unable to launch Changepoint after updating to Chrome 83.0.4103.61
Unrecognized attribute error when users tries to sign into Changepoint
Update the number of records returned in a multi select UDF
Upgrade to 2012 SP2 fails - DTSX fails! Importing Changepoint SQL code failed - Incorrect syntax near '/'
Upgrading from CP 2012 SP2 to 2014 - SQL17.csp fails
What is required to set up multiple language support in Changepoint
What should the default document be for the enterprise web site?
What upgrade paths are supported and what are the software and hardware requirements?
Where can we see the language of the database?
Which database roles are required for the Changepoint user (configuration via Login Settings.exe)?
Will Changepoint work without full text indexing on the SQL server?
Will Changepoint work without Microsoft Office Web Components (OWC)?
Wrong terminology is used (ITD vs PSO)