Overview
Contract Management provides a structured approach to managing contractual information and associating it with delivery work in support of Professional Services Automation (PSA). It ensures that commercial agreements, service delivery, and financial processes remain aligned throughout the project lifecycle.
In PSA-driven organizations, contracts define what services are delivered, under which terms, and how delivery is tracked financially. Contract Management serves as the commercial foundation of PSA by connecting contractual agreements directly to execution activities.
By linking contracts to Projects, Milestones, and Tasks, organizations can:
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Maintain visibility into which work is contractually covered
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Track delivery against agreed commercial terms
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Reduce reliance on external systems or manual tracking
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Support consistent financial reporting and system integrations
Business Use Cases
Contract Management supports common professional services scenarios, including:
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Managing long-running engagements with multiple funding sources
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Tracking delivery across multiple projects under a single master contract
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Associating purchase orders with specific projects, milestones, or tasks
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Supporting audit and compliance requirements through clear contract traceability
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Preparing delivery and contract data for downstream revenue recognition systems
Application Modules
Contract Management introduces two core modules:
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Contracts represent the primary commercial agreement governing professional services delivery for different Work Items.
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Contract Purchase Orders represent funding or purchasing references tied to contractual agreements with Projects, Milestones, or Tasks.
These modules are available from both the Profile and Configuration areas of the application.
