To Run a tracert please follow the steps below:
1. On your computer click on the Start Menu
2. Search for ‘CMD’
3. Click on ‘Command Prompt’:

4. In the command prompt screen enter the following:
tracert keyedinenterprise.co.uk

5. Hit Enter on your keyboard
6. This will start to run a tracert
7. Once the tracert has completed then please copy and paste the results to a support ticket.
