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Planview Customer Success Center

Working with Planview FAQ

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General Questions

Who do I talk to at Planview about a particular issue? Explain the various roles of the team I may interact with What is the difference between the Customer Success Center, the Customer Care portal, and the Discussion Forum?

Product Questions

These questions apply to Planview's portfolio solution products, Planview Enterprise and Troux.  For information about Projectplace look here

Where do I download the latest versions of Planview Enterprise and Troux? How can I tell what version of the software I am using? Where are the latest release notes? How do I request an upgrade? When will Troux eliminate the need for Flash in Troux Navigate? Are Planview products FedRAMP certified?